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| Recent Site Outage
|Posted by offroadgeek - 04-10-10 10:22 - 7 comments
All - I wanted to first apologize for the recent outage with the site/forums. If you've been around for any length of time you'll know that an outage like this rarely happens.
I want to make sure that everyone knows that Roy and I are still dedicated to the site and forums. We know how important it is to the community, even after all these years.
If you want to know the details of what went wrong, read on. Otherwise, please rest assured that the site and forums are here to stay. We can't of course guarantee no down time ever, that just wouldn't be realistic. We do appreciate how much knowledge that this community has built over the last decade (or more). I also want people to know that the Roy is able to get a hold of me outside of the forums. Also, even though I'm not on the forums much anymore, I'm still very much connected to them and I know when things go wrong.
The site/forums are registered with Dreamhost, and at one point they used to be hosted with Dreamhost as well. Many, many years ago I had the site/forums hosted on dedicated servers to accommodate the bandwidth and usage needs. It cost me a couple hundred each month and as you know I've been very deliberate about keeping annoying ads out of the forums (unlike many other forums). My desire has never been to make money from this, just to provide a service to the community. After a while Roy and I found out that we could leverage ibiblio (thanks ibiblio!) to host the site/forums for free. I changed from a dedicated hosting plan with dreamhost to a regular shared server plan (to have the site/forums hosted on ibiblio, but the domain registration/renewals and DNS stayed with dreamhost). For some reason I couldn't just "change hosting plans" with my dreamhost account, I had to create a new account, move the sites/domains/registrations/DNS over and close the old account. This is where the problem apparently started...
I received an email a couple weeks ago (can't remember the exact date, but that's when the site went down) saying oesf.org has been deleted from the registry (as well as elsix.org, zaurususergroup.org and a couple other domains). There was no explanation or anything... just that it was deleted. I worked with dreamhost support to have them explain what the hell went wrong and apparently they didn't complete the move of the domain registration/renewls from my old (dedicated server) account to the new (shared hosting) account. Because of this, the annual domain renewals for the last couple years had not been paid. They never emailed me saying, 'hey, you have an outstanding balance' or notified me within the dreamhost control panel. They didn't say anything for years!
Because the domain was deleted from the registry, it of course went down completely. After working with (the largely incompetent) dreamhost support team (all via email, they have no phone support) they told me that I had to pay the past due domain renewals AND I had to pay $100 per domain for redemption, or wait 60 or so days for the sites to become available to re-register. This to me was complete bullshit. They didn't let me know that I owed anything, didn't let me know that the sites would be deleted.. no communication prior to them all being deleted. Yet, I got the email saying that they had been deleted... so they did know how to email me (it's not like they had an old email).
I immediately paid the past due renewals (rightfully mine to pay) but told them that I would not pay for the $100 redemption fees for each domain. I told them that because of their screw up (many) they should cover the costs. Ultimately I got to a support manager and he agreed that they had made the mistake and agreed to cover the redemption. I would have paid the redemption for oesf.org just to get it back online, but had I done so I wouldn't have any leverage to get them to reimburse me.
Dreamhost has fixed the account and the domain is setup for auto renewal (like all of my other domains). I haven't been happy with dreamhost for a while now, and last year registered/created a site with godaddy.com. In the near future, I will be migrating oesf (and my other domains) to godaddy. Dreamhost doesn't deserve my business anymore.
Read 616,558 times - last comment by the_oak
| Oesf News
|Posted by dz - 09-27-07 20:54 - 2 comments
Ok, just thought I'd give you guys some updates on the latest happenings here.
First off, if you haven't noticed, we've switched to the latest version of IPB. With that comes some additional user features, lots of security and anti-spam updates and misc. administrative stuff. Our Admin Control Panel has been practically completely rewritten and is much, much easier for us to use. Registration now has a captcha involved and allows us to let users openly register without admin approval. The board itself seems to be running much faster. All in all, it's a very worthwhile upgrade and I'm happy it went as it did.
I've also changed the default theme to a modification I did of the IP.Professional theme. I think it's a little cleaner for the boards and makes us look a little more professional. You guys are free to use any theme you like (use the dropdown at the bottom left to change it), but that's going to be the default one for guests and new users. If there are any huge objections let me know.
There is 1 outstanding issue left and it's out of my hands. The forums right now are in, well, 'forum'. This is a NFS issue that we had the 'priveledge' of finding for Ibiblio and they're doing their best to work on it. Basically I used the 'mv' command to move the testing forums from the 'forum' folder where I had been testing them back to 'forums'. This triggered some kind of bug and left us where we're at. They will eventually be moved back to the 'forums' folder, but I'm waiting on Ibiblio for everything. That's the only forum issue I know of right now.
The Wiki has also been upgraded to the latest MediaWiki version. I'm not going to claim to be any kind of expert in that area, but from what it seems it's good. With that I've also added 2 new admins to it: Meyer and Tux. They'll be overseeing the Wiki stuff and making sure things don't get out of hand. Right now I'm not sure if I want to integrate the user databases for the forum and the Wiki. I think it might be better to leave them separate in case we ever have to split the two up or something. I do intent to install a captcha for the Wiki registration and hopefully will get to that this weekend.
Outstanding issues for the Wiki are the captcha and it seems the image gallery is broken. Stuff that I'll look at this weekend.
Finally, we added a new user group in the Asia section. It's the Japanese User Group and is going to be watched over by Meyer. As we discussed in the initial thread, users are welcome to speak in Japanese or English in there. That goes for any of the user groups obviously. We're not about to dictate to you guys how you communicate. All we ask is that if something beneficial to the community happens, translate for rest of us
Thank you all for bearing with me as I do these upgrades. Hopefully things will be a smooth ride from here on out and we can get back to the normal routine around here.
OESF Admin Team
Read 9,959 times - last comment by sdjf
| Forum And Wiki Upgraded
|Posted by dz - 09-25-07 21:14 - 6 comments
Ok, the forum should be fully upgraded now.
I broke the Wiki. Not really broke. I just need to figure out the command to run PHP5 from the command line. Anyway, let me know how the forum runs please.
Also, all validating accounts were deleted. Users can now freely register without us having to validate them.
Edit: Things to fix
1. Images in Posts Broken. I have a post in the IPB forums about it. If I dont get a response, I'll file a ticket with them and have them fix it. 2. Attachments seem to be disconnected. I will fix this and if not, I will get the IPB Techs to fix it for us. 3. Wiki
4. Move forum back to 'forums'. I have a ticket open with Ibiblio about this issue. There is no 'forums' folder on the actual drive.. what the heck is the http forums table linking to?
Done. Looks like everything is good to go now, so let me know if there are any issues.
Well, 4 WAS fixed. Now it's broken again, so site is back to 'forum'. Ibiblios official response:
You're seeing an interesting NFS issue that we haven't seen before. Not a major cause for concern, though.
We're consulting with the hardware vendor and will have a response to you directly once we're sure of the root cause.
Things to remember:
* your data is backed up off-site nightly
* your data is stored on redundant physical media for high availability
* the hardware vendor gives us good support which we pay for
* the hardware vendor is well-respected in the industry
We're confident we'll have this worked out soon.
Read 11,778 times - last comment by dz
| Site Outage 9/26 @ 11:00pm Est
|Posted by InSearchOf - 09-24-07 10:55 - 2 comments
Cogent is performing more network maintenance on Wednesday night
beginning at 11:00 p.m. EDT. They're expecting a 45-minute outage but
they note that the complexity of the work may lead to a longer outage.
Hopefully this wont be tooooooo long :-)
Read 10,596 times - last comment by dougeeebear
| Site Outage 6/13 @ 7:00pm Edt
|Posted by InSearchOf - 06-11-07 11:50 - 2 comments
Most ibiblio services will be unavailable for a short time as we perform
firmware upgrades on our Netapp filer to address several known issues.
We will begin around 7:00 p.m. EDT on Wednesday, June 13th and
anticipate the total downtime to be less than an hour. If the timing of
this maintenance poses an insurmountable difficulty to you, please do let
us know via http://www.ibiblio.org/help
Sorry for the inconvenience!
Read 10,312 times - last comment by InSearchOf
| Site Outage 5/14 @ 7:00pm Edt
|Posted by InSearchOf - 05-10-07 19:25 - 1 comments
On Monday, May 14th at approximately 7:00 p.m. EDT, ibiblio's hosting
providers will be flashing and reconfiguring the six switches in our
racks. This work will address several problems with our local network and
will allow us to better monitor our network's performance.
We hope the outage will be contained to about half an hour, but due to
the length of the network shutdown, we will have to detach all of our
network-mounted filesystems. It may take a bit longer for us to fully
recover all of our systems due to this upheaval.
If the planned time poses an insurmountable problem to you, please drop
us a note via http://www.ibiblio.org/help/
and we will do our best to work
Read 10,001 times - last comment by InSearchOf
| Site Outage 4/3 At 7:30pm Est
|Posted by InSearchOf - 04-2-07 13:26 - 8 comments
On Tuesday, April 3rd, nearly all ibiblio services will be unavailable
for what we hope will be a short period of time starting around 7:30 p.m.
EDT. We are hooking more disk trays up to our Netapp filer, and must halt
the machine to do so. During this time login, mail, and web services will
The actual work will take a few minutes. Bringing back each of our
machines and services and checking their mounted filesystems may take a
little longer. We apologize for the short notice, but tomorrow is the
only time the Netapp engineer turned out to be available.
Just a note
Sorry for the inconvenience
Read 12,300 times - last comment by Antikx