 Repair Cost, looks like I have to send my Z in |
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 Apr 26 2005, 10:10 AM
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#1
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 Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674  |
Called sharp and they said that the Z has no operating system on it, and that they will have to flash it (how it got no os is beyond me, I know the images were fine, thats another story). I was told that there is a $50 inital diagnostic fee + $10 shipping fee. How much would it cost to reflash it. I'm looking for a ballpark figure. I'm on an extremely tight budget right now, so I need to know the cost.
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Apr 26 2005, 10:36 AM
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#2
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Group: Members Posts: 668 Joined: 3-December 03 From: US Member No.: 1,034 |
now what was the problem that you faced - obviously something to do with the ROM flashing - but could you be more specific ?
To reflash your Z costs nothing. But that depends on what stage your Zaurus is in or is it totally bricked (very rare to get it bricked where reflash also doesn't help). and while you are at it - please specify what Zaurus model and which ROM. Nobody can help you being in the dark - of course except quote a random figure like $100 analysis + $20 shipping + $30 ROM software to get it back in shape. |
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Apr 26 2005, 11:26 AM
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#3
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
previous post
I had called Sharp today and they gave me a case number. They said that the Z has no OS on it. Unless I can get it to boot from a CF/SD card, I might have to send it in. |
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Apr 26 2005, 12:24 PM
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#4
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 Group: Members Posts: 149 Joined: 17-January 05 Member No.: 6,254 |
QUOTE(imrambi @ Apr 26 2005, 02:26 PM) previous post I had called Sharp today and they gave me a case number. They said that the Z has no OS on it. Unless I can get it to boot from a CF/SD card, I might have to send it in.  OK I'm confused. Did you send your 5600 to SHarp and they diagnosed it and said you had no OS on it, or did you call them on the phone and talk with tech? Cause if you only talked to tech it sounds like you need some help in flashing your rom. But then I'm a bit of a newbie here Chris |
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Apr 26 2005, 12:39 PM
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#5
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
I can't flash the rom, that is the problem. It won't boot, it won't flash. I caled and talked to a tech, mostly because I had to get a case number if I had to send it in, and he gave me the prices I quoted. Unless I can get it to boot off of a CF/SD card somehow, there really is no way I can get it to do anything at the moment.
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Apr 27 2005, 03:25 AM
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#6
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Group: Members Posts: 626 Joined: 13-April 04 From: Ireland Member No.: 2,825 |
It sounds like you just didn't flash properly... Get a good CF card, and try to flash something like OZ?
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Apr 27 2005, 05:17 AM
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#7
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
QUOTE(omega @ Apr 27 2005, 03:25 AM) It sounds like you just didn't flash properly... Get a good CF card, and try to flash something like OZ? Thats what I've tried to flash with. OZ 3.5.3 (whatever the latest is) image. It won't do it. It will shutoff after I tell it to flash from CF card and it won't come back on to flash. |
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Apr 27 2005, 05:20 AM
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#8
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Group: Members Posts: 626 Joined: 13-April 04 From: Ireland Member No.: 2,825 |
BE clear please. "It will shutoff when I tell it to flash"? Before it starts to flash or after its done? I heard of people trying to do this with 3.5.3... maybe try 3.5.2? or a sharp rom?
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Apr 27 2005, 06:45 AM
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#9
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Group: Members Posts: 668 Joined: 3-December 03 From: US Member No.: 1,034 |
- do you have a big enough CF card for thr flash to fit in ?
- have you copied the updater etc to the root directory (/) of the CF card ? - have you renamed the files properly ? - do the lights start blinking when you press the flashing key sequence ? just some basic checks to do before and after... Though I dont know that much about flashing the OZ, but maybe you can try with the standard Sharp rom (for the 5600). |
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Apr 27 2005, 08:54 AM
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#10
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
QUOTE(omega @ Apr 27 2005, 05:20 AM) BE clear please. "It will shutoff when I tell it to flash"? Before it starts to flash or after its done? I heard of people trying to do this with 3.5.3... maybe try 3.5.2? or a sharp rom? With 5600, you have a maintance menu. I tell it to flash from there, the Z will normally restart and flash after the restart. My Z will act like it restarts (screen goes blank) but then I get nothing. So it won't do the flash. Yes I'm trying 3.5.3. |
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Apr 27 2005, 08:55 AM
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#11
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
QUOTE(nilch @ Apr 27 2005, 06:45 AM) - do you have a big enough CF card for thr flash to fit in ? - have you copied the updater etc to the root directory (/) of the CF card ? - have you renamed the files properly ? - do the lights start blinking when you press the flashing key sequence ? just some basic checks to do before and after... Though I dont know that much about flashing the OZ, but maybe you can try with the standard Sharp rom (for the 5600). Yes Yes Yes It won't flash, so no blinking lights. I should be able to flash something but my Z won't respond when I tell it to flash. No progress stuff happens. |
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Apr 27 2005, 09:13 AM
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#12
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 Group: Members Posts: 692 Joined: 27-January 04 From: Canada Member No.: 1,564 |
Have you tried the 24 hour wait test? Take out the battery & leave it out for at least a day. Then try it again. I've heard of this working in other situations.
Are you plugging the unit in before or after you try to access the maintenance menu? Try it both ways. Are you doing a full reset (battery cover off, hit reset button)? When you plug in the power supply, does the charge light come on? Maybe it's the charger that snaffude. (just firing stuff off the top of my head. I (CROSS MY FINGERS) haven't had any problems yet... ) |
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Apr 27 2005, 09:54 AM
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#13
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Group: Members Posts: 626 Joined: 13-April 04 From: Ireland Member No.: 2,825 |
Again, try something other than 3.5.3... No offense intended against OZ people, as I haven't used their stuff but someone had trouble with 3.5.3... try something older and thus more stable.
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Apr 27 2005, 09:55 AM
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#14
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
QUOTE(grog @ Apr 27 2005, 09:13 AM) Have you tried the 24 hour wait test? Take out the battery & leave it out for at least a day. Then try it again. I've heard of this working in other situations. Are you plugging the unit in before or after you try to access the maintenance menu? Try it both ways. Are you doing a full reset (battery cover off, hit reset button)? When you plug in the power supply, does the charge light come on? Maybe it's the charger that snaffude. (just firing stuff off the top of my head. I (CROSS MY FINGERS) haven't had any problems yet... ) Yep, nothing. Requires it to be plugged when I tell it to flash. Yes, full reset. Yes, the charge light comes on. |
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Apr 27 2005, 10:04 AM
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#15
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Group: Members Posts: 30 Joined: 2-February 04 Member No.: 1,674 |
QUOTE(omega @ Apr 27 2005, 09:54 AM) Again, try something other than 3.5.3... No offense intended against OZ people, as I haven't used their stuff but someone had trouble with 3.5.3... try something older and thus more stable. It should tell me its trying to flash, it doesn't even do that. |
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