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> Usb Driver With Xp Pro, Sl5000d, Intellisync Install Unsuccessful
gsja_ent
post Jan 6 2005, 07:59 AM
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Hi All,

I've made several attempts to install Intellisync on an XP Pro machine. I'v tried both the updated and original versions for the SL5500. I had success earlier with Windows ME and Outlook 2002.

Whenever I plug the docking station into any USB port, I get an "Unknown USB Device" message from Windows. It shows up as an Unknown Device in device manager as well. I'm unable to update the driver from here.

I've tried re-installs repeatedly, each time having to uninstall Inellisync
first (it forces you to). I also ran into the same problem with Qtopia on this machine. Apparently, XP won't (premeditated) or can't (incompetence) recognize the SL5x00 driver.

An aside on this. At the end of the install I usually get a message from Intellisync that overlays the restart dialog box. This message details the sequence of plugging in the docking station and then the Z and then turning it on to install the driver. This ambiguity in the instructions implies that I should do these steps before restarting. I've not done that as I had restarted first with the successful ME installation - as is the case with other USB devices I've installed.

Suggestions are appreciated.
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RadioRental
post Jan 11 2005, 01:29 PM
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same here. I've had the 5600 for close to a year now. When I first got it I had no problem with the install but havent used sync in a long time. The only thing different is xp is now sp2. I notice the new hardware wizard has an extra screen at the start.

Anyways, I'm in the same boat, plug in the 5600, new hardware wizard starts but finally complains that the driver is not for the hardware found. Used both sharpusa.com downloads and the ndisusb driver from ZUGsoftware

help us
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lardman
post Jan 12 2005, 03:45 AM
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The unknown device is (possibly) indicative of the usbnet drivers not working correctly on the Zaurus.

Do a search for start_net.sh and try running this (it will re-load the net_fd.o module). See if it solves your problems (there are two versions - 5500/5000D users want the one with sa1100_bi.o, 5600 users the one with pxa_bi.o).


Si
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RadioRental
post Jan 12 2005, 07:21 AM
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sorry to be a pain, its been many years since I've used unix and I'm having a little trouble 'finding' could you tell me the command to find that file as well as run it.

fyi when connecting the 5600 to the pc, the pc recognises it as a 5600, then goes on to complain about the usb drivers not being correct for the hardware.

on the 5600 if I press the sync button it returns an error 'PC-Link Error occured, please confirm connection'. However, if I go through the add new hardware process on the PC, which eventually fails, I briefly get the sync fail but it goes on to pop up the 'updating info' dialogue and then closes that. qtopia 1.5, kernel 2.4.18

dont know if that helps understand the issue any better. I really appreciate the help and again, apologies for not knowing how to find the file you suggested.

thanks
pauric
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lardman
post Jan 12 2005, 08:08 AM
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I meant search the forum actually: http://www.oesf.org/forums/inde...t\.sh&st=0

However for you (RadioRental) the problem may be a different one as you say the 5600 is recognised. In any case it can't hurt to try.


Si
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