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> Repair Cost, looks like I have to send my Z in
fastscirocco
post Apr 27 2005, 11:07 AM
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Correct me if I'm wrong, but if you have a corrupt (bad) flash (rom) that you are trying to use, then it won't tell you that it is trying to flash because it might not be trying to flash.

The only constant here is your hardware and the Rom, try a different rom.
I would get the stock or other more stable rom and try flashing that first.
You need to eliminate the current rom from the equation. Otherwise if it's bad you won't know it.

Download a different rom and try it. Hopefully it will flash and you can go from there.
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imrambi
post Apr 27 2005, 11:59 AM
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QUOTE(fastscirocco @ Apr 27 2005, 11:07 AM)
Correct me if I'm wrong, but if you have a corrupt (bad) flash (rom) that you are trying to use, then it won't tell you that it is trying to flash because it might not be trying to flash.

The only constant here is your hardware and the Rom, try a different rom.
I would get the stock or other more stable rom and try flashing that first.
You need to eliminate the current rom from the equation. Otherwise if it's bad you won't know it.

Download a different rom and try it. Hopefully it will flash and you can go from there.
*


I have tried to do a restore (through usb) from when I was using Sharps rom, and that was a no go.
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nilch
post Apr 27 2005, 12:58 PM
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If its not flashing (that is it has no valid ROM on it) I dont think restore will work.

And I think a Sharp ROM is not THAT hard to come by - links to it are all over the internet. I mean we can just point thing out to you, but ultimately its upto you to do the flashing.

so best of luck (before you send it to Sharp)
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Miami_Bob
post Apr 27 2005, 04:28 PM
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OK - from the context I am assuming that you are attempting an NAND restore.

Is that correct? Yes/No?

If so then you CAN get to the D+M menus? Yes/No?

Did you at some point resize the partitions for an alternate OS?

If yes, you may need to restore a "stock" SHARP NAND in order to reset them.

Can you get the D+B command line? Yes/No?

What happens *in specific detail* at *each* step when you try to get or use the D+M &/or D+B options?

Have you tried any other NAND images?

You need to be very, very specific & detailed in order to get help figuring this out.
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imrambi
post Apr 28 2005, 08:49 AM
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QUOTE(Miami_Bob @ Apr 27 2005, 04:28 PM)
OK - from the context I am assuming that you are attempting an NAND restore.

Is that correct? Yes/No?

If so then you CAN get to the D+M menus? Yes/No?

Did you at some point resize the partitions for an alternate OS?

If yes, you may need to restore a "stock" SHARP NAND in order to reset them.

Can you get the D+B command line? Yes/No?

What happens *in specific detail* at *each* step when you try to get or use the D+M &/or D+B options?

Have you tried any other NAND images?

You need to be very, very specific & detailed in order to get help figuring this out.
*


Nand restore - I believe so.
D+M menus - No
Resize - no
D+B command line - no

When trying to get to D+M menus. I hold down D and M and plug in the Z. The batter light then comes on after I release the buttons. Nothing on the screen. I then hold down the buttons again and hit the cancel button. The battery light flashes (off then on) but then nothing. The battery has charged over night, so I know its good.
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Miami_Bob
post Apr 29 2005, 10:14 PM
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QUOTE(imrambi @ Apr 28 2005, 12:49 PM)
Nand restore - I believe so.
D+M menus - No
Resize - no
D+B command line - no

When trying to get to D+M menus. I hold down D and M and plug in the Z. The batter light then comes on after I release the buttons. Nothing on the screen. I then hold down the buttons again and hit the cancel button. The battery light flashes (off then on) but then nothing. The battery has charged over night, so I know its good.
*


OK - now I'm slightly brain dead this time of night but on my C860 I always use the Service/Diags Menu to backup & restore NANDs. So I don't even recall another way to NAND.

Since you say that you can't get those menus, how are you attempting the NAND restore?


QUOTE
I hold down D and M and plug in the Z.


Do you remove the battery for a while first without the AC plugged in? The C860 only gets the D+M (or D+B) on a full reboot. If I'm in the GUI, I just click the reboot icon then hold D+M right away, which works the same as pulling the battery (usually). But you still have to do a reboot *somehow* or the D+M/D+B will not work.


QUOTE
I then hold down the buttons again and hit the cancel button.


Cancel button is not involved at all here. Forget it entirely.


QUOTE
The battery has charged over night, so I know its good.


The C860 will even get to the D+M Menus without a battery at all. Hold the keys down while plugging in the AC power works on mine even with the battery pulled.

In a previous post you said

QUOTE
With 5600, you have a maintance menu. I tell it to flash from there, the Z will normally restart and flash after the restart. My Z will act like it restarts (screen goes blank) but then I get nothing. So it won't do the flash.


I never have had a 5600 so I am not directly familiar with the "maintance menu" you mention. Expand some on the steps that you are using when you attempt NAND restore, please.

You also mentioned both working from CF & from USB. Lets stick to what happens using CF for the moment, since I have no direct experience with reflashing from USB (the C860 does not have that feature).
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imrambi
post Apr 30 2005, 11:14 AM
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I can get to the D+M menu without the battery. Now what?
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Streamline
post Apr 30 2005, 11:27 AM
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You can download our english manual ( should be the same procedure ) this will give you step by step instructions on what to do. Hope this helps.
http://forum.streamlinecpus.com/local_link...n=links&catid=1
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Miami_Bob
post May 1 2005, 04:31 PM
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QUOTE(imrambi @ Apr 30 2005, 03:14 PM)
I can get to the D+M menu without the battery. Now what?
*

NOW you need to proceed VERY slowly & VERY carefully. Sharp does not tell users much about these menus because they do NOT want us to use them at all! Because the wrong option can REALLY screw up your machine! Be WARNED! CAUTION!

Think TWICE. DOUBLE check what you are about to do before you actually DO it! If you are carefully, no harm will happen.

These instructions are for the C860. I can not verify them identical for any other machine.

That said, you need a good NAND file for YOUR SPECIFIC TYPE OF MACHINE on media (preferably CF). The CF should be the default formatted file system just like they come, FAT16, or the NAND may not be usable even if the file is good.

Get the D+M menu set. ALWAYS USE AC while attempting NAND restore! Use the up arrow key from the first menu to get menu SERVICE (3/3). The 7th option there should be the EXTRA MENU.

Arrow to that option, DOUBLE CHECK that it is the one highlited then ENTER. You should now see the EXTRA MENU. The 3rd option should be NAND FLASH RESTORE. Arrow down to it & DOUBLE CHECK that it is the one highlited then ENTER.

You should now be starting the NAND RESTORE selection process. At any point, the BACKSPACE key should escape back to the last level upwards. ONCE AN NAND RESTORE BEGINS, LEAVE THE MACHINE COMPLETELY ALONE TILL THE GREEN BAR FULLY CROSSES THE SCREEN & YOU GET THE OK COMPLETION MESSAGE.

Once the restore completes & you see the message, press the BACKSPACE key to return back to the EXTRA MENU. Now VERY VERY CAREFULLY arrow to option 9, which should be RESET. DO NOT UNDER ANY CIRCUMSTANCES MISTAKE & CLICK OPTIONS 7 OR 8 OR 10 OTHERWISE YOU RISK MAKING YOUR Z A PAPERWEIGHT!

When RESET is highlited use the ENTER key. Your machine should power off immediately. Screen off & dark. NOW restart the machine.

If the NAND restore went OK, you should have the full OS just like the machine that made the NAND backup image. A bit by bit clone entirely.

If any step does not look like it should STOP & POWER OFF THE MACHINE IMMEDIATELY.

And I strongly suggest that you take Streamline Stephen's advice and download & review that manual!!

Post the results here, please (G).
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imrambi
post May 4 2005, 06:39 PM
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Now you tell me. I found a restore image online with The Kompany rom. I didn't care. The flash didn't go as stated. It almost finished and then an error occured. I reset the thing (hard reset) and it seemed to wrong fine. Now I'm running OZ 3.5.3

Had to restore twice because I didn't restart the machine the after the first flash. Tried to reflash with OZ staight off, which it look like it didn't work completely. Its working fine now though.

Thanks for all those that have helped. You saved me quite a bit of money.
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Miami_Bob
post May 6 2005, 08:44 PM
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QUOTE(imrambi @ May 4 2005, 10:39 PM)
Now you tell me. I found a restore image online with The Kompany rom. I didn't care. The flash didn't go as stated. It almost finished and then an error occured. I reset the thing (hard reset) and it seemed to wrong fine. Now I'm running OZ 3.5.3

Had to restore twice because I didn't restart the machine the after the first flash. Tried to reflash with OZ staight off, which it look like it didn't work completely. Its working fine now though.

Thanks for all those that have helped. You saved me quite a bit of money.
*


What counts is that you finally have your Z back up & running! Congrats (G)!
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