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> Lost Syncronization, Need help in re-establishing sync functi
harmonp
post Sep 27 2005, 11:21 AM
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For some unknown reason my Zaurus 5500 has stopped responding when I try to synchronize it to my Outlook address and calendar files. The connection is made and the connection screen comes up on the Zaurus, but it won’t sync or transfer files. I’m running the new ROM v31u. Here’s what I’ve tried so far to fix the problem:

Tried every suggested fix in MyZaurus website’s FAQs.
Tried every suggested fix in the Unofficial FAQs of the Zaurus Users Group.
Uninstalled and reinstalled the Zaurus PC Software.
Desktop recognized Zaurus and reinstalled USB and Network software.
Set the communication method to USB – TCP/IP in both Zaurus and Zaurus Manager.
Reset the IP address on both the Zaurus and in Zaurus Manager (192.168.129.2). There is no conflict on this IP address, the Zaurus is recognized by my desktop computer (running XP Home) and I’m able to ping the Zaurus IP address successfully.
Turning off ZoneAlarm doesn’t make any difference.
Rebooted the Zaurus – no help.
Did a hard full system reboot – no help.

Any suggestions will be most appreciated.
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harmonp
post Nov 15 2005, 10:20 AM
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Group: Members
Posts: 6
Joined: 27-September 05
Member No.: 8,204



I'm a happy camper now. I found the reason that my Zaurus 5500 would no longer sync with Outlook. Norton Anti-Virus added Internet Worm Protection and that stopped the syncronization in its tracks, even though the Zaurus was communicating just fine with my desktop. When I turned off Internet Worm Protection, I was able to sync as before with no problems. Now, I just disable Internet Worm Protection for the time I need to sync and I'm back in business. Before I found the solution, I was 10 minutes away from either giving my Zaurus away or putting it on ebay.
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