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> Archos Av500 Strange 16 By 9 Aspect Ratio
Steadi
post Jun 19 2006, 02:26 AM
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[FONT=Impact][COLOR=blue]
Hi

I've bought an AV 500 for recording from a 16 by 9 camera system but when played back the pictures have about 10% of the headroon cut off, i.e. are not true 16 by 9

This also happens when you play out to a tv

Am I doing something daft, or is this the way archos have made the device to suit the TFT screen which seems a little wider than it should be.

Mike
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Paris7
post Aug 10 2006, 01:23 AM
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QUOTE(Steadi @ Jun 19 2006, 12:26 PM)
[FONT=Impact][COLOR=blue]
Hi

I've bought an AV 500 for recording from a 16 by 9 camera system but when played back the pictures have about 10% of the headroom cut off, i.e. are not true 16 by 9

This also happens when you play out to a tv

Am I doing something daft, or is this the way archos have made the device to suit the TFT screen which seems a little wider than it should be.

Mike
*


I'm using my AV500 on my Digi Betacam and no, it doesn't seem to cope with true 16X9..... pity.
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Steadi
post Aug 16 2006, 02:06 AM
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Yup

Have tried everything... brilliant piece of kit but totally useless to me!

Anyone want to buy an archos with about 3 hours runtime?

Mike


[/quote]
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Paris7
post Aug 17 2006, 02:35 AM
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[quote=Steadi,Aug 16 2006, 12:06 PM]
Yup

Have tried everything... brilliant piece of kit but totally useless to me!

Anyone want to buy an archos with about 3 hours runtime?

Mike


[/quote]
*

[/quote]


Contact me by email, I do know someone in 4x3 land who might buy it from you.
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Paris7
post Aug 23 2006, 05:07 AM
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[quote=Paris7,Aug 17 2006, 12:35 PM]
[quote=Steadi,Aug 16 2006, 12:06 PM]
Yup

Have tried everything... brilliant piece of kit but totally useless to me!

Mike, NewMp3Technology suggest that those of us with true 16X9 framing requirements get together and badger Archos into fixing the problem in their next Firmware release. They said that we'll have to get our teath stuck in as Archos are indated with requests and as we know Archos has a useless customer service.
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Paris7
post Aug 30 2006, 06:59 AM
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Not good news for Archos AV 500 owners, especially any serious cameraman out there.

Having emailed ARCHOS support several times about this 16x9 problem and received not one reply, I phoned the Archos UK Hot-line (in Holland I think) and spoke to a nice Dutchman called Barry Danwichers.

I very carefully explained that in the 16x9 video record mode, the image shown during recording is false in that what you see on the Archos is severely cropped at the top of frame and squeezed. i,e. dangerously useless to use as a monitor as your framing will be well out. No use as an Archos recorded 16x9 image because it bares no relation to a 16x9 format image and is squeezed.

Steadi is right, he has the same problem. NewMp3Technology identified it as a probable Firmware error and suggested that we get together and badger Archos for a Firmware fix, otherwise, they said Archos will do nothing.

Having seen that the new 604, is coming out I feared that Archos would "Drop" any plans to update the AV 500 firmware beyond 5.12. While speaking to Barry Danwichers at Archos technical support today, he checked on this 16x9 problem and came back to tell me that despite the 16x9 mode offered in the record menu, it doesn't work, that their advice is to only record in 4x3. He confirmed that ARCHOS has no interest in fixing this.

I am duly returning both my Archos AV 500 30 gigs as: (these words are carefully chosen for their legal meaning and weight).

"Despite my best efforts to resolve this factory fault with Archos I am informed by the Archos Technical Department that they know that the Archos AV 500 series will always fail to deliver on the 16x9 format. Consequently I am returning both units as unfit for the purpose for which they were sold."




[quote=Paris7,Aug 23 2006, 03:07 PM]
[quote=Paris7,Aug 17 2006, 12:35 PM]
[quote=Steadi,Aug 16 2006, 12:06 PM]
Yup

Have tried everything... brilliant piece of kit but totally useless to me!

Mike, NewMp3Technology suggest that those of us with true 16X9 framing requirements get together and badger Archos into fixing the problem in their next Firmware release. They said that we'll have to get our teath stuck in as Archos are indated with requests and as we know Archos has a useless customer service.
*

[/quote]
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Posts in this topic
Steadi   Archos Av500 Strange 16 By 9 Aspect Ratio   Jun 19 2006, 02:26 AM
Steadi   Got bored today and measured the visible screen on...   Jun 19 2006, 07:46 AM
omro   Check the picture format of the AV500, it has an a...   Jun 20 2006, 05:14 AM
Paris7   QUOTE(Steadi @ Jun 19 2006, 12:26 PM)[FONT=Im...   Aug 10 2006, 01:23 AM
Steadi   Yup Have tried everything... brilliant piece of k...   Aug 16 2006, 02:06 AM
Paris7   [/quote] Contact me by email, I do know someon...   Aug 17 2006, 02:35 AM
Paris7   [quote=Paris7,Aug 17 2006, 12:35 PM] [quote=Steadi...   Aug 23 2006, 05:07 AM
Paris7   Not good news for Archos AV 500 owners, especially...   Aug 30 2006, 06:59 AM
Steadi   Thanks Paris 7 I'm so disappointed in my arch...   Aug 30 2006, 01:14 PM
Paris7   ARCHOS SA Henri Crohas, P-DG 12 rue Ampère, 91430...   Sep 26 2006, 09:17 AM
Paris7   Wrote to Henri Crohas (Archos CEO) Sept 26th - So ...   Oct 2 2006, 02:26 PM
Steadi   Hi All Just to keep you posted I returned my AV50...   Oct 9 2006, 07:49 PM
Paris7   QUOTE(Steadi @ Oct 10 2006, 05:49 AM)Hi All ...   Oct 17 2006, 09:02 AM
Paris7   QUOTE(Paris7 @ Oct 17 2006, 07:02 PM)QUOTE(St...   Oct 28 2006, 12:01 PM
zmiq2   Stedi, are you still selling your unit?   Sep 26 2006, 11:25 AM
dpr   Hi all, I've been contemplating an AV604 for ...   Dec 1 2006, 12:50 PM
Pooua   QUOTE(dpr @ Dec 1 2006, 03:50 PM)Hi all, I...   Dec 7 2006, 11:05 PM
dpr   Well, with no word from anyone to convince me othe...   Dec 7 2006, 07:39 AM
zmiq2   I find Original Picture to often suit best. With ...   Dec 9 2006, 08:01 AM


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