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> Archos Technical Support, Rate Archos TS
Scale 1-10 (10 is Best)
Scale 1-10 (10 is Best)
1 [ 5 ] ** [55.56%]
2 [ 1 ] ** [11.11%]
3 [ 1 ] ** [11.11%]
4 [ 0 ] ** [0.00%]
5 [ 0 ] ** [0.00%]
6 [ 0 ] ** [0.00%]
7 [ 1 ] ** [11.11%]
8 [ 0 ] ** [0.00%]
9 [ 0 ] ** [0.00%]
10 [ 1 ] ** [11.11%]
Total Votes: 9
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tripdad
post Aug 18 2006, 06:43 AM
Post #1





Group: Members
Posts: 42
Joined: 2-June 06
Member No.: 10,038



Please rate your experiences with Archos Technical Support. 1 = Lowest Rating
10 = Highest rating
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jrfuda
post Aug 22 2006, 09:05 AM
Post #2





Group: Members
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Joined: 16-August 06
Member No.: 10,822



I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
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tripdad
post Aug 22 2006, 10:28 AM
Post #3





Group: Members
Posts: 42
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QUOTE(jrfuda @ Aug 22 2006, 09:05 AM)
I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
*


Click on the Help in the upper left corner, then click on Contact Technical Support.
They recently changed their site and it is AFU. Sevral links are screwy.
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jrfuda
post Aug 22 2006, 12:58 PM
Post #4





Group: Members
Posts: 8
Joined: 16-August 06
Member No.: 10,822



QUOTE(tripdad @ Aug 22 2006, 12:28 PM)
QUOTE(jrfuda @ Aug 22 2006, 09:05 AM)
I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
*


Click on the Help in the upper left corner, then click on Contact Technical Support.
They recently changed their site and it is AFU. Sevral links are screwy.
*



Thanks for the tip, however, it did help much. Here's the automated reply I received:

QUOTE
From: tech-support.us@archos.com
Subject: Automatic Response

[English] This e-mail address no longer receives electronic mail.  Please submit your technical support questions on our web form:
(http://www.archos.com/support/customer_support/hotline.html}
If you are replying to a response that you have already received from our technical support team, please use the web form and include any previous correspondences.

[Español]Este enderezo e-mail ya no recibe mas mensajes electrónicos. Por favor utilice el formulario electrónico disponible al enderezo siguiente :
http://www.archos.com/support/customer_support/hotline.html
Si está respondiendo a un mensaje de nuestro suporte técnico, utilice también el formulario citado y copie toda la correspondencia anteriormente trocada.

[Français] Cette adresse e-mail ne reçoit plus de messages électroniques.
Veuillez remplir le formulaire qui se trouve à l'adresse (http://www.archos.com/support/customer_support/hotline.html} pour toute question à notre support technique.
Si vous répondez à un message envoyé par notre support technique, veuillez utiliser le formulaire et inclure toute correspondance précédente.


And, of course, clicking on those links redirects you to the Archos store.

If there was a "0" option to vote, I'd have used it...

Thanks for the help, though tripdad. Maybe there website issues are temporary...
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