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> Av500
post Jan 2 2007, 03:22 AM
Post #1

Group: Members
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Joined: 2-January 07
Member No.: 13,628

hello everybody, I have a archos av 500, which i have regretted why i bought now, it is an excellent product yes, but the limitation on the hdd is just cheating the purchasers.
My hdd, has failed now, since i dropped my av 500 from less than 1 meter on the floor. and i contacted archos, and they said, that they cant do nothing, because i bought it in a shop.. now why cant they do nothing??? arent they supposed to take care of products even though they're bought in other shops than theirs?? I simply cant understand. Can anyone enlighten me on this? And has anyone found out how you change the hdd on av 500? I am really stuck and need to get it up and running again.
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post Jan 2 2007, 04:01 AM
Post #2

Group: Members
Posts: 24
Joined: 10-August 06
Member No.: 10,725

Aloha12. I am sorry to hear of your mishap, it is a hard lesson to learn but you really needed to protect it in a better case like the leather ones and then stick broad soft faced Velcro to the inside of the case front flap soft side facing and cut to the size of the screen. Still that’s advice for others. As far as your help is concerned I am very much afraid that you can expect nothing from Archos. Their Customer Service rating is below zero as they simply don't seem to exist in any meaningful way. Archos HQ is in Paris France, so am I but it didn’t help me. Archos just want you to buy and get lost.

You should write a serious letter to their CEO. He may even see it, but in keeping with his Archos business practices he doesn't reply.

Henri Crohas, P-DG
12 rue Ampère,
91430 Igny

As for mending your AV 500, you will need an Archos preformatted disk. If you have a 30 gig disk you can’t replace it with a larger one. – Is it really the disk that has broken? (are you sure it’s not the screen? Contact “NewMP3Technology” you’ll find them at




Be careful, if you are critical of Archos in any way they will black list you as they did me.
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aloha12   Av500   Jan 2 2007, 03:22 AM
Paris7   Aloha12. I am sorry to hear of your mishap, it is...   Jan 2 2007, 04:01 AM
aloha12   QUOTE(Paris7 @ Jan 2 2007, 04:01 AM)Aloha12. ...   Jan 2 2007, 02:13 PM

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