Sharp Support for those outside the US

Hi All,

[cross-posting from www.zaurus.com/dev/board]

My 5500 has recently stopped working. No power-on, no charge LED, nothing. (I had recently flashed a new ROM, but that had successfully booted, and I had used the Z for about 30 mins with the new ROM.)

I have followed the threads on this board on trying soft reset, hard reset, leaving the battery out overnight, all to no avail.

I'm at a loss as to what may have cause the problem, however I'm in the position now where I need to have my Z fixed by Sharp. (I'm hoping that it's the alleged 'fuse' that's gone...)

Does anyone have any experiences in dealing with Sharp support - good or bad?
What is the turnaround period on getting a unit fixed?

I'm in New Zealand, but am happy to fedex the unit back to whereever it needs to go.

On a side note, due to this I've been forced back to using my old Visor... and was reminded that the sync routine is so much quicker than the Z... if my Z is completely dead, I may look at going back to the PalmOS platform - it's excellent as a PIM, and now with the connectivity to wifi/bluetooth you can do a lot of what I'd been doing with the Z.

TIA,

Jeremy.

5XXX support?

Just a question - are there any plans for 5000/5500 support for the X11 ROM?

TIA,

Jeremy.