I've only had my 3100 for less than a day, and it already seems broken. I am in full on panic mode now. Please help me.
Let me explain what happened....
I installed Ztenv yesterday, and was playing around with the progam. I then tried to close the program, and it wouldn't close. I then clicked on the QT "start bar" icon in the bottom left, and the launcher popped up, but then that got stuck on the screen as well. At this point nothing would work, so I opened up the battery case and tried the restart button. It doesn't seem to have done anything.
Now I am stuck. When I press the on/off button, the device will not boot. I've tried pressing it, holding it for up to 30 sec, etc... Nothing happens.
I looked around at the Trisoft site, and I found the NAND 3100 backup (I was very careful in making sure it was the 3100 backup). I then followed the D+M procedure for doing a flash restore. The diagnostic screen say it's "restoring..." it goes through a little progress bar sequence, and then says "OK". It then sits at that screen until I hit the "cancel" button, which then puts me back at he NAND diagnostic screen.
What am I supposed to do after this? There doesn't seem to be any option in the NAND diagnostic screen to reboot the system, and pressing the on/off button while there just turns off the NAND Diagnostic, and then pressing it again only returns you to the same place. Since that was all that I could do there, I went ahead and removed/reinserted the battery, etc...
I have tried using the on/off button again, and it still will not boot.
I have also tried using the sequence for a on+OK boot, but cannot get any screen to come up.
I have no idea what else to do. Can someone please give me EXACT instructions for getting my device to a booting state again. I really need some help.