First off, I tried used kakaku to order a C-1000 and have it shipped to my g/f who was studying in Japan. Needless to say I couldn't read japanese and mischief ensued .. Then I saw that price Japan would ship internally. I only had 5 days before she left, and she was on a little trip - so I emailed Kaneda for a price quote and explained the situation ... We sent many emails back and forth ... and I always got a response almost as fast I could type them back.
My C-1000 arrived to her with time to spare. Everything was fine ... I'm very happy I chose to go with them