Had a C-1000 a year or so ago, and one reason I liked it so much was that it played videos so well -- dependably on the great screen. That machine bit the dust, and I recently purchased an SL-C3200. From the beginning it has seemed very much slower than the C-1000, but it did play a short mpeg or two -- then it just stopped working. Initially I could, after a long delay, get the video player to open, but I was unable to open any file to play. If I started by tapping on the file (on the C-1000 I could do it either way), it would not open that way either. Now when I tap the video player icon, I get the explosion icon indicating the program is opening, but it never does. It retains that icon indefinitely.
I thought at first I had too many movie files on there and the program was freezing for that reason (though that doesn't make a lot of sense, I know), so I deleted all but two movie files -- no change.
The movie icons indicate that the file type is recognized.
I have taken out the battery for a reset several times but that hasn't made any difference.
Trying to find out something so I know if I should return the product for repair.
Thanks, Michael McColl