A list of all the hardware/software issues reported so far

[zevv]

As reported in https://www.oesf.org/forum/index.php?showtopic=35216, the speakers are not only mono, but phase is also inverted.

[hk135]

Just to report, June delivered Gemini has x25 and no eSim in it. I bought it from the store rather than from Indiegogo so its a bit odd there are still xx25 models being delivered.

[smapmap]

Sometimes caps lock turns on by itself when I close the Gemini.
Sometimes when I open the Gemini Google Assistant has launched. The letter z or ^Z is in the search bar
Keys wearing/getting dirty
Bluetooth not turning on at boot and sometimes have to do airplane mode to reset it
Sometimes bluetooth turns off on it's own
Screen is a finger print magnet

[Dietmar Schwertberger]

What is the situation with the space bar on the latest production batches?
I have a german layout, so my Gemini is from the third batch or so.
Generally, the keyboard is fine, but the top left area of the space bar is rather unresponsive...

[loop]

The rounded corners of the bezel hide a couple of pixels. Not that much noticeable for Android, but letters in the corners can get mutilated for the recovery and Linux.

[mithrandir]

The rounded corners of the bezel hide a couple of pixels. Not that much noticeable for Android, but letters in the corners can get mutilated for the recovery and Linux.

Yes, this is a bit annoying. Don't know why PC did it this way. Also thought about adding this to the thread...

For debian, putting the task bar to the left helps...

[smapmap]

Sometimes when I put my Gemini on charge (using the charger which came with it) it doesn't charge the device - it just gets hot. Only happened since the latest firmware

[PJS]

Hi folks,

It's now been a few months and a couple of updates from PC, so I figured I'd
try the speakerphone crash bug again.  Sure enough, as soon as the screen
time-out occurs, my Gemini crashes to reboot while I'm on a speakerphone
call.

Anyone else seen this or not?

I wonder, is there any evidence that Planet Computing is paying any attention
to the reports made on OESF.org or should I repost my report directly to them?

Thanks,

PJS

[Ifanafi]

I second this issue.

Using the speaker phone on calls with my Gem closed, it has rebooted itself / disconnects every call.

Now I talk with the cover open. And that is yet another WTH situation we backers must adapt to.

#GETWOKE Planet

TO YOUR LAST QUESTION: Yes, repost / report it to Planet "hello" support AND CC: it to - robin @ planetcom.co.uk - that is what I do with every WTH observation, question and issue... weekly.

Hi folks,

It's now been a few months and a couple of updates from PC, so I figured I'd
try the speakerphone crash bug again.  Sure enough, as soon as the screen
time-out occurs, my Gemini crashes to reboot while I'm on a speakerphone
call.

Anyone else seen this or not?

I wonder, is there any evidence that Planet Computing is paying any attention
to the reports made on OESF.org or should I repost my report directly to them?

Thanks,

PJS

[Ifanafi]

Since uninstalling the app bar app because its clock does not show the same 12-hour am/pm time as the top notification strip, despite all the rights settings, the FORCE LANDSCAPE feature stopped working.

Apps that would open and stay in landscape view open now and stay in portrait view.

Without the app bar, correcting this now SOP occurrence is a big bother.

Ifanafi

Screen rotate does not work so some software wont work e.g. Virgin TV Go does not show option to enter username/password in landscape mode.

Regarding screen rotation... Aside from the AndroidOS settings, you have
to go into the App Bar settings and turn off BOTH "force landscape" and
"force portrait". Then screen rotation works fine (for me).

Good luck,

PJS

https://www.oesf.org/forum/index.php?showto...mp;#entry284920

[SiD6.7]

Ever since I first removed the top to install sim & memory, I have had a hard time keeping it from falling off. Now it seems to always fall off if not in the case.  

Yes, I initially used the special tool and followed all directions for removal and replacement of the lid.
Is there any suggestions, or does anyone know if this can be sent back to Planet for repair?

I am at my wits end with this and it’s been nearly useless since I received it. Any help would be appreciated!!

[jdcard]

Battery Failure: I received my Gemini in May 2018, in November 2019 I noticed the battery had swelled and ordered a replacement from Planet Computers. It is now fourteen weeks later and I'm still waiting for my replacement battery. Does anyone know of an alternate supplier?

[rasva]

You can measure the dimensions of the battery and then search for it specifying the size. For example (small) battery with dimension 4mm x 20mm x 20 mm will have marking 402020 or 042020. Also you can try to search for specific capacity and then narrow it by dimensions.

[mithrandir]

Battery Failure: I received my Gemini in May 2018, in November 2019 I noticed the battery had swelled and ordered a replacement from Planet Computers. It is now fourteen weeks later and I'm still waiting for my replacement battery. Does anyone know of an alternate supplier?

If you find a matching battery, probably with higher capacity, please post details here.

[rasva]

It is very unlikely to find a higher capacity battery. I mean real capacity. Anyway Gemini contains 3,85V 4220 mAh battery with aproximate dimensions 3mm x 61mm x 135mm. It seems to have a special connector so in case of generic replacement some soldering skills will be needed. I suppose same battery is in Cosmo as well, but I am not opening it yet.

So far I found some 3060130 batteries which would fit in Gemini but 3.7V only (maximum charging voltage 4.2V) while the one in Gemini is rated to 3,85V (4.4V) which gives it higher capacity.