I'm just saying that for most people, having an official corporate presence behind a product is reassuring. Many businesses will not allow their employees to buy something from an importer, but might if it were commonly available from mainstream sources. That, combined with the "converting to English" business can make a lot of people who might consider the Zaurus otherwise write it off from the very beginning, and that's too bad.
It's not a deal breaker for me, obviously, since I bought one, and I understand what you're saying. But it would be a serious negative in many people's minds, and I think it's worth noting as a negative aspect.