OESF Portables Forum
Everything Else => General Support and Discussion => Zaurus General Forums => Archived Forums => Deals and Great Z Buys => Topic started by: steven999 on March 02, 2004, 02:18:49 am
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Just found this store while browsing eBay:
http://www.stores.ebay.com/id=8748553&ssPageName=L2 (http://www.stores.ebay.com/id=8748553&ssPageName=L2)
They\'ve got a C860 for $685.00 US and C750 for $524.80. (S&H looks to be $35 to US).
I don\'t know much about this company, but I thought those of you out there looking for a new Zaurus Clamshell might be interested to check it out.
steven
p.s. - I have no affiliation with the eBay store and have no idea as the the dealer\'s authenticity.
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Bought my SL-C860 from him (outside of Ebay though). Shipped in 5 days and negotiated with me for two units - gave a discount on shipping 2 units instead of one. No complaints!
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Hi,
I just got a C860 from him too....
Very good to deal with.
Would have bought again from Brett at Conics, but he was out of town when I emailed him to order...
HTH,
Mark
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Bought my SL-C860 from him (outside of Ebay though). Shipped in 5 days and negotiated with me for two units - gave a discount on shipping 2 units instead of one. No complaints!
Did you have to pay custom duties?
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I just paid shipping fee (to California)...
He used EMS Speed Post...like USPS Express Mail....
Can track in USPS online sytem once it reaches US.
Was very quick...
HTH,
Mark
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I also bought my Zaurus from him. Very nice and professional guy.
Tracking is possible, shipping took 5 days. To a friend in Germany 7 days.
Though in Europe I still had to pay custom, even when the declaration was \"gift\".
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./
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Luckily, haven\'t had to use warranty!
However, the seller said if I sent him the Z he\'d send it to his contacts in Japan. I assume that I\'d pay shipping costs to Japan at least...
HTH,
Mark
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I bought my C860 from this guy for $685.00 shipped:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewI...&category=38331 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3086344798&category=38331)
I received it fairly quickly after he sent it (I think it took less than a week from the time I won the auction).
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Bought my C-860 from this guy, very good to deal with and very responsive.
http://stores.ebay.com/K-YA-Gaia-Nonlocal-Correlations (http://stores.ebay.com/K-YA-Gaia-Nonlocal-Correlations)
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Hi -
Interested to see you\'re all had a good experience with him. I have been trying to email this guy and place an order...but he isn\'t responding to my messages via his ebay ID. Does anyone have his direct email?
Thx.
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Be patient, I\'m sure, he will answer very soon. Also there is the time difference...
I don\'t know, whether it\'s okay to post his email, I\'ll send you a pm.
K
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Do any of these sellers help you if whan you get you new Z, something busted?
JP
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Yeah, they will, but you\'ll have the shipping costs and a weird feeling of parting with \"your precious\" and sending it into the world ;-)
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Yeah, they will, but you\'ll have the shipping costs and a weird feeling of parting with \"your precious\" and sending it into the world ;-)
I would say, they might, but there\'s no guarentee. \"Caveat Emptor\"
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Just found this store while browsing eBay:
http://www.stores.ebay.com/id=8748553&ssPageName=L2 (http://www.stores.ebay.com/id=8748553&ssPageName=L2)
They\'ve got a C860 for $685.00 US and C750 for $524.80. (S&H looks to be $35 to US).
I ordered a C860 today. Can\'t wait to get it because my PPC has gotten to the point where it\'s just as I want it, ie boring.
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Bought my C-860 from this guy, very good to deal with and very responsive.
http://stores.ebay.com/K-YA-Gaia-Nonlocal-Correlations (http://stores.ebay.com/K-YA-Gaia-Nonlocal-Correlations)
Odd. Based on the experiences here, and the 100% positive feedback on eBay from 100+ sales, I bought and paid for an 860 from him on the 11th. He claimed on the page he\'d ship, with tracking number, within two days. But I haven\'t heard from him at all, even though I\'ve sent him several e-mails both through eBay and directly to his hotmail address, the first right after the purchase.
Being late in sending isn\'t a big thing, but not even communicating is not good business practice. I\'ll let y\'all know if he comes through soon with some apology. It\'s been a long time since I\'ve bought anything over the Net without immediate confirmation from the seller. A bit disturbing to have all that money out there and not the simplest courtesy from the merchant.
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Hi Whit
I have also ordered a C860 from this guy, my money is now on it\'s way to him - can\'t stop it anymore. Problem is that for the last 3 days he has not responded on any of my e-mails either.
In the beginning his communication was excellent, but the last 3 days just NOTHING! I am getting very worried that we have been ripped off - let\'s hope not.
The other disturbing thing is that the C860 is not being advertised on his eBay store anymore. I don\'t understand it - this guy got good \"reviews\" from the ppl on this forum, therefore the reason I decided to order from him.
I can\'t wait to get my hands on my newly ordered C860, but this whole situation is unnerving me. I thing if I heard nothing by tomorrow, I will start posting a \"Neutral\" comment on his eBay store regarding the communication and maybe take it further after that.
I really hope he is just very busy or something came up that caused him not to answer our e-mails. Let\'s hope our new toys will be shipped as promised.
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*BUMP*
Whit any news from \"K\"? Have you recieved your C860 yet? I have sent multiple e-mails and still no reply from him.
Does anybody know this guy personally? Although I guess there are not a lot of Japanese readers here (except maybe Stubear?).
UGH, no money, no C860, NOT happy....
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Whit any news from \"K\"? Have you recieved your C860 yet? I have sent multiple e-mails and still no reply from him.
No news. If you retrieve eBay\'s contact info on him, they think he\'s in Virginia - but clearly he\'s in Japan. I asked eBay if they had a Japan address for him (since it\'s against their stated policy not to list the current address), and I just got back a form letter that doesn\'t speak to this problem at all.
Do we just get to post one eBay feedback per transaction? If you\'re inclined to go neutral soon, I\'ll go negative a few days later. There aren\'t many legitimate circumstances where someone just can\'t get to their e-mail for more than a day or two - especially with business involved. (He can do it with his PDA, right?) But I\'ll happily accept a good excuse from him if he straightens all this out in a hurry now.
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Hi Whit
I have his street address, and the street address of his bank(I can PM it to you if you want, and yes, both in Japan) - but how will this help us? (Hmmm, OK, who has contacts in the Japanese mafia for some debt-collecting? :-) )
I don\'t know how the feedback works on eBay, will give it a shot on Monday - I\'ll give him until then to at least respond to say what is going on. It\'s stange, he really was very helpful before he fell totally silent. I hope he has a really good excuse and that our deals can be concluded amicably. Nobody wants a drama where money and Zaurii are concerned :-).
The other thing that concerns me is that the C860 does not appear on his eBay store anymore.
Anyway, best of luck, please post here if you hear from him, I will do the same.
Cheers!!
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I don\'t think ebay lets you change your feedback after its given. Best to wait until you\'re sure.
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Hey BalroG,
Knowing his street address in Japan doesn\'t do much except maybe help show that he\'s violated eBay\'s terms of service (arguably on a technicality). No idea whether that can motivate eBay to actually step into the middle on this. I paid by credit card through PayPal - which claims to insure $500 of the transaction with him (he\'s in their favored category). I imagine somewhere in my agreement with PayPal it says I can\'t just challenge the whole credit card payment? And here you are out cash, maybe. It\'s annoying to start thinking strategy for worst-case scenarios just because someone doesn\'t even bother to send a plausible stalling excuse. Since he\'s not advertising more Zs, my guess is he\'s lost his line of supply, and didn\'t really have the two he sold us in hand yet. Still, any excuse while he finds a new wholesaler (or whatever he\'s doing) would be better than silence.
Off to worry about more worthy things....
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Hi Whit
I got info that he might be indisposed temporarily due to health reasons(and this apparently has happened before) - so for the time being I will be patient and wait to hear from him.
Will let you know as soon as new info becomes available.
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Hi Whit
I got info that he might be indisposed temporarily due to health reasons(and this apparently has happened before) - so for the time being I will be patient and wait to hear from him.
Will let you know as soon as new info becomes available.
I\'m sure that something like this is the problem. He got my payment last Friday and told me he would ship in two business days so I was expecting him to ship Tuesday. That day my 860 actually arrived.
I sent my payment by money order, so if he wanted to steal it, mine would have been easier than folks paying with Paypal.
Don\'t worry too much about him not having an 860 in his store. He seems to only have a few at a time and the total goes down with each order.
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Hi dh
Thanks for the info, it is good to know he has a good reputation and that you had a very positive experience. I had to send money via international money order as well(don\'t have a choice, due to strict control of money leaving the country).
I noticed the items that are not appearing in the store anymore were auction items and the auctions have ended, so that might explain it. He probably has not update his store recently either. Hope he is OK.
Anyway, the waiting continues.....
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I\'m sure that something like this is the problem. He got my payment last Friday and told me he would ship in two business days so I was expecting him to ship Tuesday. That day my 860 actually arrived.
Reassuring, yes. Too bad about his health - but I understand how this can be exactly the sort of business to run when you\'re not at 100%.
If, when he does return to the shop, he just checks all his e-mail before shipping stuff off. I updated my address with eBay just before putting in the order, but eBay\'s systems aren\'t that well coordinated, evidently, since the order went in with my old address attached to it. So my worry about his replying to e-mail is in part a worry about his getting my note about eBay\'s screw-up about my address before he ships.
This is my first purchase through eBay, and I\'m way underimpressed - not just with their slow database updates or poor site design either. Turns out that the \"$200\" or \"$500\" guarantee PayPal offers on transactions - not that I expect to need it this time - is minus a \"$25 processing cost\". If eBay/PayPal itself was honest, they\'d call it a \"$175\" or \"$475\" guarantee. Doesn\'t set a good example for their sellers when they indulge in stuff like this, does it? Sigh.
Since K is basically running a shop more than an auction business anyway, wonder if he\'d be better off on Yahoo? My dealings with various shops they host have all gone smoothly, and their system technically works well.
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ebay sucks. I refuse to buy anything from ebay unless the price differential massively overcompensates for the annoyance factor. Which, sadly, is far too often.
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Boy does eBay suck. At the beginning of this process I\'d queried them about whether they had any contact info in Japan for K, since their system has him as being in Virginia. This resulted in several disconnected form e-mails from them, one of which said in effect, We\'ll look into it and may suspend him if we can\'t confirm a current address. By then I\'d heard he may be ill, so I immediately sent them a request not to do that, since he may be out of touch for a bit. Of course the first response to that was another disconnected form letter; and when I emphasized it again, another disconnected fom letter. They must have hundreds of illiterate kids paid by how many \"responses\" they can send per minute rather than whether they actually take care of anything adequately. Hope this doesn\'t end up with K\'s account being suspended just because eBay is totally half-assed and doesn\'t have anyone who can read.
Update: Finally got a response from eBay from someone who actually read my e-mail, that they would wait a bit. Whew!
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If someone can pm me K\'s postal address I\'ll be much obliged. I figure since I\'m not hearing from him yet at all he must be seriously indisposed. It\'s more likely that friends and family may be helping him with regular mail than with e-mail, and I\'d like to make some sort of connection with somebody now that my money\'s out the door.
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Hi -
Interested to see you\'re all had a good experience with him. I have been trying to email this guy and place an order...but he isn\'t responding to my messages via his ebay ID. Does anyone have his direct email?
Thx.
I bought mine from him as well. And although it is his personal business, I want to calm the waters and mention he does have health issues from time to time. He really is a great guy and I am sure he will make everything right. I knew before I bought that he might get laid up again, but I bought from him anyways...happened that he was fine throughout.
I know you guys are all being as patient as you can be, and I know itis alot of money. Please just give him a little more time to come around and I think everything will work out fine.
I guess it is worth mentioning that his selling is to support his health concern, so please do not give him a bad rap for that. If the foot was on the other shoe, we would all do the same. I am certain this came on unexpectedly or he would have stopped your payments immediately.
His email is a problem in that it is hotmail and has limited space, and I just checked and he is over his limit (this happened to him when he was working on my sale too). So none of your emails are maiking it through.
To be sure, just send to kaysuke@hotmail.com
Please try to stay calm, and don\'t do anything rash, except perhaps constructive critism when he returns, so he can avoid unhappy customers. He really is a NICE guy and in a very tough spot.
I have no way of knowing of course, but it did not *seem* life threatening if that is of any consolation...it is just that when he is laid up, he is REALLY laid up...
Hope this helps.
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If someone can pm me K\'s postal address I\'ll be much obliged. I figure since I\'m not hearing from him yet at all he must be seriously indisposed. It\'s more likely that friends and family may be helping him with regular mail than with e-mail, and I\'d like to make some sort of connection with somebody now that my money\'s out the door.
I *think* I can find that for you. But I will have to dig through my paperwork (well, find it and then dig ) I honestly cant\'t remember if I kept the Mail label, beucause I threw out the shipping box.
I will PM you once I have somehting to see if you still need it.
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[span style=\'font-size:25pt;line-height:100%\']UPDATE, I Got a real small message through and told him to POST here as soon as he returns.
The fact that I got a message through was becuase the email was very short and to the point.
I tried a larger email and got the \"mailbox too full message\"[/span]
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Hi Omicron
Still waiting patiently, although burning up to hold my \"precious\" in my grubby paws!
Please let us know if you hear any more news.
Cheers!!
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I *think* I can find that for you. But I will have to dig through my paperwork (well, find it and then dig ) I honestly cant\'t remember if I kept the Mail label, beucause I threw out the shipping box.
Thanks Omicron, not to worry on that - I\'ve got the address from another source and am sending off a letter today, just on the belt-and-suspenders principle.
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Hi Omicron
Before his mailbox got full, I got a few e-mail through requesting that my payment be confirmed....jadda,jadda. It\'s just that there has not been any replies to my e-mails.
*SIGH* Let\'s hope he returns over the weekend.
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I *think* I can find that for you. But I will have to dig through my paperwork (well, find it and then dig ) I honestly cant\'t remember if I kept the Mail label, beucause I threw out the shipping box.
Thanks Omicron, not to worry on that - I\'ve got the address from another source and am sending off a letter today, just on the belt-and-suspenders principle.
That isa great idea. He is a great and patient seller (will spend weelks answering questions...trust me , I know )
But you are absolututely right, he needs a back up person, at the VERY least to respond to emails and calm the customers (although I think a backup should be ble to finish the transaction too).
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Hi Omicron
Before his mailbox got full, I got a few e-mail through requesting that my payment be confirmed....jadda,jadda. It\'s just that there has not been any replies to my e-mails.
*SIGH* Let\'s hope he returns over the weekend.
Well, all I can guess is that he got sick before his mailbox got full....you emails are pobably still waiting there.
BTW, I am waiting for him to come back to translate the entire warranty card (and reciept) for warranty submission purposes. If anyone already has this, please PM me.
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Looks like email is back...I take it he has sent everyone updates on shipping?
If so, please post here, so we can restore his reputatuon to some degree.
Thanks,
O
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Looks like email is back...I take it he has sent everyone updates on shipping?
Haven\'t heard zilch yet. Thanks for checking that though. Hope to hear from him soon, then.
Might we suggest to him he put a modem in a Zaurus, get a dial-up account, and take it with him if he has to go into the hospital again? Should be possible for a doctoral candidate in computer science to jack into the Net one way or another ... but I\'ll allow I know too little of his situation to make proper allowances.
So hey, K, everything\'s forgiven as far as I\'m concerned providing I hear from you right away and receive the Z before the deadline for pulling the ripcord on the PayPal partial payment insurance.
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Hi Whit/Omicron
Haven\'t heard anything here either. Was really hoping to hear from K today.
OMICRON, what do you mean his e-mail is back?
Did you recieve any e-mails from him????
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Hey y\'all. Still no word but I take Omicron to mean K\'s mailbox is no longer so full that mail bounces?
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Hey y\'all. Still no word but I take Omicron to mean K\'s mailbox is no longer so full that mail bounces?
Correct
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Hey y\'all. Still no word but I take Omicron to mean K\'s mailbox is no longer so full that mail bounces?
Correct
I also sent an email suggresting that I could be a US contact to only sell as items hit my door...more pace of mind for all...but lots of issues to work out.
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Hi Whit/Omicron
Any news from our missing Mr. \"K\"?
Nothing here yet...the waiting continues. :?
PS: I get the feeling more and more that I won\'t see my C860 or my money again :cry: .....No. no! Stay positive! Don\'t listen to your gut!
Sorry, I\'m trying to cling to my sanity here, but it\'s slipping away with each day no news from \"K\" is incoming. :roll:
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Nada. Since his mailbox no longer being full shows that somebody is reading his e-mail, and since he\'s told people in the past that he\'s running his business to pay his medical bills (what, no insurance in Japan? are they as bad as the US on this?), and since it would make most sense to run this sort of business by buying the items to ship after receiving payment for them, I\'m wondering if he\'s diverted our money to his bills. I shouldn\'t be wondering this, but his not even asking someone else to get in touch with his customers to make excuses for delay ... well, his excuses better be good, or his odds of selling to anyone who checks this board (which is probably most English speakers with any interest in the clamshells?) approach zero. At this point, a real businessman would add some free merchandise in, or provide a partial refund along with the merchandise. We\'ll see.
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Yes, at the moment I would like to get my money back and then rather order from Japan-direct.com or hightech, *SIGH* I wish I went with those guys from the beginning, at least there are more than one person tending to the customers. What if the worst has happened to \"K\"? There will be NO way of ever getting either the goods or the money.
Now where did I place that Japanese Mafia contact number again?.... (Just joking, I\'m not quite that crazy yet!!)
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I once knew a bartender in New York who had one of his regular Italian customers ask him one evening if there was anyone he\'d like him to take care of, just as a favor because this bartender really does offer exceptional service, and the customer wanted to express appreciation.
Does anyone have a phone number for K in Japan? eBay is supposed to maintain current phone numbers for all its sellers, but all they have for K is an old number if Virginia. I\'ll certainly try to call, if someone can get me that - but trying to get it through Japanese information is just too daunting. Even if they speak some English, transliteration isn\'t a constant. For that matter I have a friend who did scholarly work in a Japanese library - evidently the lack of an alphabet means there\'s no such thing as alphabetical order. Then again, their street numbers aren\'t in order either - except the order of which was built first.
I get the impression that Japan-direct.com may be a one-man operation too - although more established. And I don\'t recall there being an option with Japan-direct that didn\'t require parting with the money with no guaranteed way of even getting a partial refund - same position you\'re in now, but would have been worse for me since PayPal claims to give $500 coverage on transactions with K. What we need is a merchant who simply takes credit cards, so we can contest the charges on nondelivery.
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I definately agree on the issue with Credit Cards. If there was a merchant that accepted Credit Cards, I\'ll be first in line. The cost of an international bank money wire is nothing to laugh at.
Of course the inherent security in a CC is you mention is very good. I guess some merchant\'s have been done in in the past with ppl contesting payment after having recieved the goods etc.
Why are there always a minority that spoils it for the rest of the well-meaning population out there?
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Keisuke\'s Hotmail box is full again, for whatever that tells us. There\'s nothing new listed on his eBay site, but he did sell a NEC Sigmarion on May 15 (that had been listed before he disappeared), so I assume there\'s one other person out of big money at present. Hmm, wonder if there\'s a board that would be the obvious place to find a Sigmarion fan - or at least warn others that Keisuke\'s a flake if he gets his business going again? By eBay rules even if the three of us give him scathing feedback, he\'ll still qualify as a \"Power Seller\" since 3 bad reviews out of 150 doesn\'t cross the 2% threshold that qualifies.
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I guess some merchant\'s have been done in in the past with ppl contesting payment after having recieved the goods etc.
If the merchant has a signed receipt for the goods, they\'ll win any contest of the payment. All they can possibly be out is the staff time to send a copy of the receipt, and the postage.
On the other hand, the merchant has to meet minimum requirements from the card issuers to be able to accept the cards, and may not want to bother trying to do that if they (1) aren\'t well-established or (2) don\'t have enough customers using a certain sort of card to make it worth the while to set it up.
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One of the biggest reasons for not accepting card payment is FRAUD. The banks are totally useless when it comes to preventing it (IMHO) though they are apparantly going to improve things \"soon\".
Some people do get annoyed when we start requiring confirmation of ID and stuff, but until the banks get their act together, you have to be very careful.
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One of the biggest reasons for not accepting card payment is FRAUD.
Do the banks hold the merchant responsible even when the card\'s billing address matches the ship to address? I know credit cards are a newer thing outside the US, but it\'s rare to find any merchant at all here - other than someone selling collectables on eBay or holding a garage sale - who won\'t take a card where the address matches. Are banks still able to screw the merchant even if the merchant has followed the normal verification steps? If so merchants, working together, have more political power than banks (both more of the economy and a lot more employees), and should get appropriate laws passed.
But I know in the short run that doesn\'t help. :?
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Well, there has been some feedback left for Ryouma in the past week. Some of this feedback is for items won at auction earlier in the month, but some is for Buy It Now items. You can click the item number shown next to the feedback comment to see the item page. The pages for Buy It Now items do not show the date of purchase, though. Some of these items might have been purchased within the last two weeks. I suggest someone contacts those buyers to see if they can provide us with any helpful info.
By the way, I am also waiting on a pair of remote control headphones that I purchased from him May 17th. I have not recieved any emails from him.
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Here\'s his recent sales activity:
Item Start End Price Title High Bidder / Status
3095143122 May-04-04 May-11-04 16:58:21 PDT $677.50 New Sharp Linux Zaurus SL-C860 w/ a S/P See Buyers (*)
3095177746 May-05-04 May-12-04 06:48:44 PDT $519.80 Sharp Linux PDA Zaurus SL-C750 with a S/P No Bids (*)
3095615877 May-08-04 May-15-04 00:42:38 PDT $489.80 NEC Sigmarion 3 NOT Jornada 720 728 MobilePro See Buyers (*)
3093085632 Apr-22-04 May-20-04 02:54:09 PDT $54.00 A Battery for Zaurus SL-C760/750/860 See Buyers (*)
3093872783 Apr-26-04 May-23-04 02:30:51 PDT $37.50 Remote Control, (CE-RH1) for music player. See Buyers (*)
Those your remote control headphones? The two 860s on the first line we have (un)accounted for here. The Sigmarion and the battery are the only other sales made in the last two weeks, so until we see feedback on one of those items come in, there\'s no evidence he\'s conducting business at all.
The battery was bought by rfspeed2 - I\'ve just sent him a message - the Sigmarion I can\'t get the buyer (or buyers - there were two on offer) id - guess it only shows on the item\'s page if there was a single item listed? - but he sold at least one according to the listing above.
This info is at http://cgi6.ebay.com/ws/eBayISAPI.dll?MfcI...&sort=3&rows=25 (http://cgi6.ebay.com/ws/eBayISAPI.dll?MfcISAPICommand=ViewListedItems&userid=ryouma&include=0&since=14&sort=3&rows=25)
You can also crank the \"since\" variable in the URL to get a longer listing. The last new item he listed was the Sigmarions on May 8 - one of only three listings he put up in May, while in April he added something new on average every other day. He last feedback about a buyer was on May 7.
Update: rfspeed2 says \"No actually I haven\'t heard from him at all.\"
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Hi all,
The headphones listed above are mine, and no, I haven\'t had any contact yet, but it\'s early days anyway. I notice that rfspeed2 appears to have left some positive feedback now, so could we get an update from people as and when (hopefully) their stuff arrives? That should help sort out how big the problem is here.
Cheers
Jo
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Hi totaln00b - see Whit\'s post with the update from rfspeed2:
<Update: rfspeed2 says \"No actually I haven\'t heard from him at all.\">
Oh well, I have to sit it out and hope for the best - it\'s just money hey? *COUGH,COUGH,GAG,GAG* :cry:
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Sorry for the confusion- if you look at K\'s feedback there is some from rfspeed2, posted on the 17th of May saying that he had great service. I assumed the item had now arrived...unless we\'re talking about a new order that he put in.
Jo
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Ok, just realised that the last feedback given by rfspeed2 wasn\'t for the battery but for a zaurus that he brought at the beginning of may. Sorry... :oops:
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Do the banks hold the merchant responsible even when the card\'s billing address matches the ship to address?
If the details match up, then generally, we don\'t have a problem shipping. But we can\'t check all the details outside the UK...
Can\'t say for other countries, but in the UK, banks can charge back regardless of what matches for \"Cardholder Not Present\" transactions as they are known. If the card was stolen (or stolen details used) they can demand the money back.
At the same time, they can\'t give you any help other than the standard automated checks, because the information is \"confidential\". Also, most people want goods delivered to work, but card is registered to home and you are stuck...
Anyway, enough complaining and going way off topic. Got a ton of emails to get through (big backlog after spam troubles) and 10 Zaurus units to update to English.
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Hi Zuber
Sounds like they are selling like hot-cakes over there! Good!
If only I could feel my own precious in my grubby paws - \"K\" will have to send some free goodies for me to forgive him for making me wait like this!!!! :-)
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Whit, any news yet from our elusive Mr. \"K\" - none this side yet :cry:
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Silence.
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A me too I\'m afraid but mine\'s the first purchase (May 11th) on the list posted by whit. Like everyone else I\'ve had no replies to e-mails, either sent via ebay or directly to the hotmail address. Just hoping that somebody gets a response soon and with a bit of luck the rest of us will follow....
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I really do want this all to work out to sunshine and roses, but here\'s the response I got from eBay when I pushed them on at least finding a current phone number so I could try to call our man in Japan:
Hello Whit,
Thank you for contacting SafeHarbor with your report.
This user is not listed as Not a Registered User because we have not
verified that the contact information is invalid yet. Our investigation
is continuing, and I apologize that it is taking longer than we first
anticipated. I\'m not sure why the system has not sent you the seller\'s
contact information, but I can say that it will be the same as what you
have now. I will also begin investigating this member\'s email address
since you indicate that it is not accepting mail at this time.
I\'m glad to hear that you are considering filing a claim with PayPal, I
think that would be a good step at this point. You can also use any of
the other resources for fraud protection that we mentioned in one of our
previous emails to you.
Again, thank you for taking the time to write to eBay\'s Trust and Safety
department. I appreciate your continued help in keeping eBay a safe and
fair place to trade.
Regards,
Acacia
eBay PowerSeller
Trust & Safety
What do y\'all think? Should I go ahead and file with PayPal - figuring that their financial stake in this might prompt them to shake the tree and maybe even get us the fruit we paid for - or should I wait another week?
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mine\'s the first purchase (May 11th) on the list
Hmm. That was 2 units and I thought between myself and BalroG we accounted for both - guess BalroG bought outside eBay? Or they listed 2 units and let us buy 3?
Whit
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Hi there ... just want to say that I bought a SL-C750 from Mr. K back in Feb. I had a similar experience to what others in this thread have experienced. The sequence of events was as follows ....
1) Bought from e-bay using the \'buy-now\' option. - Day 0
2) Received request for payment from K - Day 1
3) Had issues with my PayPal account. - Day 1-3
4) Had great correspondence with K explaining my PayPal problem to him. He was quite understanding and courteous. - Day 1-3
5) Made the payment. - Day 3
6) Sent him follow-up e-mail(s) everyday without *any* response. - Days 4-10
7) Started the PayPal complaint process. - Day 11
8 ) Heard nothing from K for the next 2 weeks.
9) Finally, he contacts me says he\'s been in hospital etc. etc. Asks me whether I\'m still interested or should he return my money. I reply I\'m no longer interested.
10) Next day he e-mails me saying that he received my last e-mail \"too late\" and that he had already mailed the Zaurus. He sends me a scanned copy of the post-office receipt from the Japanese PO as well as a tracking number.
11) Zaurus arrives at Canada customs 3 days later.
Bottom line to all this is that eventually Mr. K did deliver ! I had to wait almost a month from payment to receipt but eventually i *did* receive my little Z.
Hope this helps some ....
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I bought my 860 from \"K\" (Keisuke Okuno), was treated with great courtesy, my C-860 arrived within 5 days, and was absolutely perfect. I have corresponded with him since, and never have had a moment\'s trouble. When I get my next stuff for the 860, I\'ll be buying it from him. Just my two cents worth.
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[ redacted ] :wink:
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GOOD NEWS WHIT!!!!! I got an e-mail from Keisuke! He is now replying briskly. What a relief!
I guess he is replying on all e-mails and you should hopefully get a reply soon.
This is SUCH a RELIEF!!!
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Yep,
Got an email from K too, apologising for the late reply...
Things are looking up...
Jo
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YES, He is back in order processing mode and working his ASS off.
Glad to hear all those sighs of relief accross the country.
I may be working with him as back up if we can figure out logistics which means US Distrib and lower shipping. Note: I would just handle shipping , but K would still be the seller. But this way you can buy once it is MY (USA) hands and ready for shipment.
Even if this does not pan out between K and I, as you can see, he does let you know as soon as he is back around. It sucks to have problems and although these were swaety weeks, let\'s give him a chance to redemm himself and take care of everything before giving him a bad rap. I am am sure he knows things need to be modified so you all (or future friends) WILL NOT go through that worry again. In anycase, I still believe he is hands-down the best most honest guy I have sent my hard earned cash to accross the Globe to
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MODERATOR, THIS IS A REPOST, BUT PLEASE KEEP ALIVE AS MANY PEOPLE HAVE BEEN CONCERNED OVER THERE HARD EARNED $$ AND THEY NEED TO KNOW RIGHT AWAY THAT THERE ORDER IS BEING PROCESSED.....MY ORIG POST IS BURIED 5 PAGES TOO DEEP.
THANK YOU MODERATOR.
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YES, He is back in order processing mode and working his ASS off.
Glad to hear all those sighs of relief accross the country.
I may be working with him as back up if we can figure out logistics which means US Distrib and lower shipping. Note: I would just handle shipping , but K would still be the seller. But this way you can buy once it is MY (USA) hands and ready for shipment.
Even if this does not pan out between K and I, as you can see, he does let you know as soon as he is back around. It sucks to have problems and although these were sweaty worry filled weeks, let\'s give him a chance to redeem himself and take care of everything before giving him a bad rap. I am am sure he knows things need to be modified so you all (or your future friends) WILL NOT go through that worry again. In anycase, I still believe he is hands-down the best, most honest guy I have sent my hard earned cash to accross the globe to.
I would do it again in a heartbeat.
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That is great news for the Z community. I was very lucky in that I ordered mine just before he had his problems and found him to be a very responsive and generally great guy to deal with.
His disapearance was so out of character that a major problem seemed to be the only posibility. K obviously has some catching up to do, I hope he can get everyone taken care of really quickly.
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Word!
hello,
yes, i have the correct address you provided.
i think i might have the negative by now .. i have not check the ebay yet.
replying the emails now...
again i am sorry for the delay.
Sincerely,
K
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[span style=\'font-size:25pt;line-height:100%\']Please update here as your orders get resolved.[/span]
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Just curious - has anyone got word from him that he\'s ready to ship anything? I e-mailed him yesterday morning to go ahead with my order if he can do it right away. 24 hours later, no response. Guess he\'s not at 100% yet? But I hope he\'s not doing another disappearing act....
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Hi Whit
When I emailed him yesterday regarding a shipping date, he told me he will ship my order today(Saturday), or Monday at the latest.
I guess he has a lot to catch up on.
I will check back with him on Monday to confirm whether it has been shipped.
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No update from him yet - I requested him to send me an e-mail when my order has shipped.
Will send another e-mail at the end of bussiness today if no update recieved.
Whit, any news on the shipping of your order?
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X-OriginalArrivalTime: 31 May 2004 06:14:29.0167 (UTC)
Hello,
i have confirmed that the package was shipped, as soon as i get the tracking
# i will email you.
i apologize for the incovenience.
Sincerely,
K
A tad short of doing something to make up for the inconvenience - but the seeker of bargains can\'t always expect the service level of Tiffany\'s :?
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Hmmmm... Friday his feedback was brilliant and now AGAIN nothing! He said he would ship the package Saturday or Monday.
none of my e-mail queries to get a confirmation for shipment was responded to(from Sunday). I want to get the tracking number to track my package.
I am very disappointed. How difficult is it to just reply and confirm the shipment and tracking number? I see his eBay shop is updated with all new entries etc. Is it not more important to keep the customers that you have already dealt with happy for \"word-of-mouth\" marketing like on ZUG? This is very valuable exposure.
Whit, you\'re lucky, your shipment has actually been confirmed - I still don\'t know what\'s happening with mine. Maybe it\'s shipped, maybe he forgot about my order, who knows?
I know he has been sick and I can understand the delay and don\'t hold it against him - this could happen to anybody. But not sending a quick e-mail to just confirm a shipping date and the tracking number is very unprofessional, especially if your customer has been waiting 2 weeks already.
OMICRON - do you have any reliable and consistant contact with \"K\"? If so, please ask him to at least just confirm shipment details with orders placed with him before his absence.
Here\'s hoping this story still has a happy ending......
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BalroG,
I do have a tracking number from him now - along with an excuse that Japan had a bad routing day or something that screwed up all sorts of e-mail. Haven\'t looked for independent news on that.
There was a newspaper article today about how doctors who communicate well get the most respect back from their patients - independently of whether they\'re actually very good doctors in terms of diagnosis and so on. And doctors who are technically good but communicate badly tend to have patients taking them to court.
Likewise here, taking a half-minute to send a brief e-mail whenever there\'s a reason to explain where the process is can do a lot to keep the world happy with you. In this case it looks like more than half K\'s customers check in here. I\'m sure other\'s are nearly as tired of this saga as we are ... but those scanning the whole board will see ranked options like (for a US buyer):
1. Buy from that shop with the fluxuating price by credit card, and do the conversion yourself. (around $685 shipped)
2. Buy from K for a bit more and get a partially converted unit plus screen shield, but with uncertain delivery date. (around $712 shipped)
3. Buy from Japan-Direct.com for a bit more than that and get some sort of translated manual. (around $752 shipped)
4. Pay a lot to Dynamism.com for a converted unit delivered domestically. (around $850 plus shipping)
5. Plan a trip to Japan. (priceless)
Shirtpocket.co.uk should be in there for non-US (so I can\'t remember where they rank by price and features). Anyhow, if K can refurbish his rep he should be a solid player. And there don\'t seem to be so many here who\'ve tried Japan-Direct to establish its rep. The conversion and screen guard are worth the diff between the shop and K, except the shop takes plastic ... and we\'ve learned we would have felt a lot better through this if we\'d been in that position. Sigh. I still like to see the smallest retailer win, else being balanced.
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Hi Whit
\"K\" replied, at least now I have confirmation of shipment and a tracking number.
I totally agree with your statements regarding communication.
I must say that if it was not for K\'s disappearance for 1.5 to 2 weeks, I would be very impressed with his communication(will update once the product arives etc.). I guess I\'ll chalk this experience up to bad luck on K\'s side. If the claim regarding nationwide networks being down etc. is true, then it really was a bad run of luck on K\'s side.
I would consider buying from him in future, but I would then discuss with him up-front to have somebody back up his bussiness if anything happens to him again. Even if it is only somebody logging into his hotmail account and informing all his customers that he is sick. If I knew the reason for him not communicating, it would have eased my concern - coming nicely back to your doctor analogy above.
Anyway, the new toy is on it\'s way - now to see if Customs will take it \"hostage\"
Will you let me know when your package arrives? I will do the same.
Cheers!
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Just received my Zaurus C860 this lunchtime :-) It was a nice surprise as I\'d only sent off an e-mail this morning asking about shipping info. Everything\'s fine - the battery\'s even charged(!) which lets me play for a bit until I get a converter for UK mains (230V), or more probably one of those clever combined usb sync/charger gizmos. Hopefully the rest of you will be receiving your\'s soon!
Cheers,
Dan.
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Just sent a message that I\'ve received my C860.... Well I\'m now sending this FROM IT! I can\'t believe how quick it was to set up and it recognised my old DCF650W 802.11 card immediately and now connected to home wLAN.... :-)
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Hi Dan!
Weyhey, congrats, my hands are itching to get mine.
How big is the box that it arrived in? Will it fit the descriptin of \"Small Parcel\" or not? I know, that\'s a bit of a subjective question - a nice digital pic of the box next to something familiar would be great
Enjoy playing with your new toy!
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It has arrived! The Japanese post office tracking site still doesn\'t show it beyond it\'s flight yesterday, but it\'s here, it\'s cute, and there\'s even a spare screen protector thrown in. Won\'t have time to explore it before the weekend though.
I\'d say definitely of \"small parcel\" appearance.
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Hi Balrog :-)
Sorry I haven\'t got a digital camera to hand - the rechargeable battery\'s given up the ghost...; but I\'d agree with whit that it looks like a small parcel to me. To be precise it\'s 23x17x10cm...
Got all the decisions to make now though but I\'m veering towards the pdaxrom and CF storage - my wifi CF draws far too much power anyway, I just wish the SD IO stuff was supported and we could use that nice bluetooth/memory combined SD card....
Hope your\'s appears soon!
Dan.
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Whit, Dan
You lucky devils! I\'m very happy for you!
Thanks for the info on the parcel size, even though it was a bit of a daft question . Hope the small size makes customs look the other way and not charge me on it
The tracking site also shows mine\'s flight is today(although if it is a direct flight to South Africa or first via Europe, no one will know )
Holding thumbs for tomorrow or Saturday.
Guess we\'ll owe \"K\" a big thank-you after all - at least it was one of the cheapest options although we had to wait a while.
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K is indeed back !!
I recieved a confirmation mail with EMS shipping nr and it\'s supposed to be on a plane now (june 3).
being shipped to belgium will keep you posted.
edited : changed plain to plane, hope that makes a bit more sense
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Hi Dan
The C860 is not SDIO-capable, so you can only use memory SD cards in the SD slot, no Bluetooth or Wi-Fi. You\'ll have to use the CF slot for any BT/WiFi/Lan/GPS options.
Oh yes, thanks for the measurements of the box!
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Hmm, now I\'m a bit confused here. I had an email from K last Friday, same as everyone else saying that he would be shipping my headphones on Saturday or Monday. Yesterday I emailed him to ask for a tracking number and he said that there wasn\'t one as it was being sent via the Japanese Postal Service. But other people seem to have been given tracking numbers...Gulp...
Jo
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Hi Jo,
My C860 arrived in a package sent via the Japanes Postal Service and it arrived before I\'d received a tracking number so I don\'t know if one existed or not...
Dan.
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totaln00b : hmm, it could be because postage is expensive compared to express shipping except for small items ?
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yeah, I\'m probably worrying too much about it! I\'ll hold off panicking for another few days at least...
Jo
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I tolk you guys K would come through. Have a bit of \"faith\". :mrgreen:
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Yeah, he is very helpful.
Unfortunately I\'m still waiting for my package - NOT due to \"K\", but Customs, seems like they don\'t know where it is at the moment *SIGH*.
Seems like fate has decided I should not own a Zaurus. :cry:
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I got my C750 from K this weekend. Shipment was quick and communication was easy. But...my Zaurus shows it as only 62mb of total memory and 32mb of total flash. I sent him an email about it. I hope he will be as communicative as he has been so far. I\'ll keep you updated. :roll:
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Just found this link-http://www.bargainpda.com/default.asp?newsID=1592#memory
This might exaplain it-\"
Memory
According to the System Info applet, total memory on the device is 96MB, divided between 32MB of Flash Memory (for storage of programs and the OS) and 64 MB of RAM, i.e. program ececution and data memory. Initially this was confusing; it seems to be at odds with Sharp\'s original press release and Dynamism\'s page, which both say that the C750 has 64 MB Flash and the C760 has 128 MB Flash. If you want to see for yourself, here are the Memory, Storage and Version tabs from that applet. Dynamism technial support explained to me that 32 MB of Flash Memory is reserved (and locked) by Sharp for the Operating System, which is why the apparent Flash is only 32 MB. \"
So- All I can do is recommend K. Again- fast shipping (got it to the US in 4 days and marked it as gift) and great communication.
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Yeehaa!
Got my C860 today - Thanks Keisuke!! I will definately buy from him again, I take back all the negative sentiments I previously had
What a beautiful machine.
Only downside is that I had to pay Customs fees - more than US$100, ouch. But all worth it in the end!