Messages

1

Astro Slide - General Discussion / Re: IndieGoGo are now refunding

« on: May 03, 2024, 01:08:42 am »

Can those of you who have gotten their refunds provide me (via pm) with their IGG request identifiers? I'd like to refer them to your cases. Especially if you have only requested refunds on accessories like the protection pack?

I'm getting the runaround from IGG about them not refunding anything and I should be contacting campaign owner. This despite several folks here, on IRC and even on IGG Astro campaign comments section mentioning how they have gotten their money back. Thanks.

2

Astro Slide - Hardware / Re: Storing an unused Astro Slide without damaging the battery?

« on: September 21, 2023, 04:37:10 am »

The problem I've had that even with root, there doesn't seem to be a way to set charging limits.  Yes, you can raise an alert when charge reaches e.g. 85%, but then you need to unplug and battery state starts going down again.

I'd like to set something like "do not charge if > 40%, stop charging when reaching 85%", like I have on my laptop, to avoid all those cycles...

3

Astro Slide - Android / Re: Does anyone use Planet Backup with a micro SD

« on: September 16, 2023, 08:15:31 am »

Have you actually tried *restoring* from backup?

I wouldn't touch Planet's software with 10-foot pole if it's something I'd consider critical.

My approach is to use SMSBackup to save my messaging data, and for photos and the like I just sync to a PC every now and then. (Or I could just sync directly with Google, but don't want to). Rest of this (e.g. layout of Nova Launcher) can be backed up when I change that once a year.

4

Astro Slide - Hardware / Re: Astro camera, weird artifacts when looking more closely

« on: August 06, 2023, 04:06:00 am »

Actually changing the processing settings part of the settings in open camera to fast works well too.

Are you referring to Edge mode algorithm or Noise reduction algorithm (or both)?

5

Astro Slide - Android / Re: Astro update to V07

« on: July 23, 2023, 02:14:44 pm »

I would find it rather intriguing if Daniel and others could fix their black screen issue by using the HDMI adapter and setting the brightness to max and/or setting the background to just a white image...

I did a test just now. And indeed, if I drag the brightness setting to absolute minimum, what happens is that the display turns OFF - completely - and I have to increase the brightness blindly back up.

Could be it...

6

Astro Slide - Android / Re: Biometric option not appearing in apps

« on: July 16, 2023, 11:40:23 am »

It does, just have to use pin.

7

Astro Slide - Android / Re: Biometric option not appearing in apps

« on: July 15, 2023, 07:38:46 am »

Known issue. FP probably not exposed to applications. MS authenticator also does not work with prints.

8

Astro Slide - Hardware / Re: Astro battery module model

« on: June 27, 2023, 12:57:49 am »

Has anyone disassembled their Astro yet? What's the battery module model?

Planet's own designation is apparently "AS400" based on this photo at https://bigtechquestion.com/2022/02/02/review/astro-slide-review/ but I doubt it's the same thing as this https://www.amazon.com/Battery-IBM-AS400-iSeries-2757/dp/B086VRGLFL - that came up by googling for "AS400 battery". However, adding 'planet' to the criteria did not really narrow down the results at all...

9

Astro Slide - Android / Re: Astro update to V07

« on: June 15, 2023, 08:11:19 am »

There is no option to select esim or phyical sim in settings. Even after removing my previous profile of esim in esim wallet , the physical sim 2 are not recognized. When I reboot I saw that is reconized for a moment and after some time it disappears. So , I removed my sim 2 card and I in the future I will change  again my sim card 2 phone number  here in Brazil to esim again. Thank you.

Interesting, in my Astro (running V07, not V07b), I see option "Use eSIM for SIM slot 2" in Astro settings. Maybe they removed that option then...?

10

Astro Slide - Android / Re: Astro update to V07

« on: June 15, 2023, 01:18:11 am »

update v07b corrected  the esim visibility. Mine was invisible before the update. Unfortunately I changed in the past the esim for  a second sim card and it was working. But after the update the second sim card doesn´t work anymore. And my previous profile of the esim is visible now after the update. But as I said I changed this esim network for a sim card and now it is not working. Planet fix one thing and causes other problem.

Can't you set in Astro settings whether you use physical SIM Slot 2 or eSIM? I did think that on Astro you could use both at same time (unlike Cosmo), but apparently there's a toggle.

11

Astro Slide - Android / Re: Astro update to V07

« on: June 14, 2023, 10:27:32 am »

Planet updater just offered V07b. It says it's fixing "esim visibility", but maybe those who only have psychedelic/dark screens can try updating to that?

I'm myself not daring to

12

Astro Slide - Android / Re: Astro update to V07

« on: June 08, 2023, 01:26:37 pm »

I guess no updates have come from Planet...

But just a thought, since Astro uses partition A/B, has anyone tried to boot from the inactive partition with the old version to perhaps recover from psychedelic and/or dark screens?

In theory (with USB attached to device):

Code: [Select]

adb reboot fastboot
fastboot getvar current-slot   => probably outputs "slot b"
fastboot --set-active=a  (if it was b)
fastboot reboot


13

Cosmo Communicator - Android / Re: Android v25 Firmware

« on: June 05, 2023, 10:23:41 am »

Just tested by the way, I requested a refund on my Astro protection pack (Since I've been using my Astro for quite some time now, and frankly, I don't need the protection pack anymore).

Zendesk autoreply: Mon, 5 Jun 2023 16:29:10
Paul's boilerplate reply: Mon, 5 Jun 2023 16:41:01 - all of ten minutes.

Of course, he replied with a canned response about me getting my Astro soon, without even bothering to read that my request was about the protection pack, not about the phone. But still, they can respond quite quickly if they want to.

14

Cosmo Communicator - Hardware / Re: New Batteries Anywhere? (Shipped to USA)

« on: June 05, 2023, 10:20:30 am »

I was sceptical too I must admit but DCHL has this statement on shipping Lion batteries in the UK:

"You can send lithium-ion batteries within the UK, as long as the battery is fitted within the device. For example, if you are sending a mobile phone, make sure the battery is installed in the phone and you don’t send a spare battery or powerbank loose in the package."

Yep, but this is an international shipment for me.

https://www.dhl.com/discover/en-global/logistics-advice/import-export-advice/how-to-ship-batteries - batteries permitted as long as they are properly packed.

https://send.dhlparcel.co.uk/resources/sending-batteries - only within a device.

In other words, their excuse is bollocks.

15

Cosmo Communicator - Android / Re: Android v25 Firmware

« on: June 05, 2023, 09:26:35 am »

I contacted them at hello@planetcom.co.uk and got a Zendesk response on both occasions. I assume my query is not straightforward which is why they are not replying. Can I ask how long they normally take to get back to you in your case?

Well, my last contact was regarding the battery and well, according to my inbox, Zendesk autoreply received at
Thu, 26 Jan 2023 10:56:27
Paul E. Pinnock replied at Thu, 26 Jan 2023 12:59:14

Before that I asked about Astro protection pack shipping, Zendesk reply at
Tue, 15 Nov 2022 12:14:32
Paul's response at Tue, 15 Nov 2022 15:48:04

So only a few hours...