Hi,
it seems I was able to own the device for almost 1½ years but now CoDI apparently was broken. I just had a phone call and everything was working perfectly. Next thing I know, five minutes later when I take the Cosmo out of case, the CoDi is mostly black except for a few lit pixels.
Now taking a better look, looks like there's a hairline fracture going horizontally through the display panel. There is nothing visible on the outer plastic casing, so initially it did not look like there's anything wrong. Only when carefully inspecting under bright light I can see it. Codi utility still shows everything and firmware flashing works too.
What have been the experiences of shipping the product back to planet and getting the Codi replaced? Do they do this under warranty? I mean, the 2 year warranty as mandated by both EU and British consumer protection should apply here, especially since the phone was not dropped or anything like that. How long do the repairs take?
I have already backed Astro so I just might live without the CoDi the next few months until those are shipped as well...It's not like I used it all that much, except to see who's calling.
