OESF Portables Forum

Everything Else => Model Specific Forums => Distros, Development, and Model Specific Forums => Archived Forums => Archos forum => Topic started by: tripdad on August 18, 2006, 10:43:53 am

Title: Archos Technical Support
Post by: tripdad on August 18, 2006, 10:43:53 am: Please rate your experiences with Archos Technical Support. 1 = Lowest Rating
10 = Highest rating
Title: Archos Technical Support
Post by: jrfuda on August 22, 2006, 01:05:13 pm: I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
Title: Archos Technical Support
Post by: tripdad on August 22, 2006, 02:28:23 pm: Quote
I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=139416\"][{POST_SNAPBACK}][/a][/div]

Click on the Help in the upper left corner, then click on Contact Technical Support.
They recently changed their site and it is AFU. Sevral links are screwy.
Title: Archos Technical Support
Post by: jrfuda on August 22, 2006, 04:58:58 pm: Quote
Quote
I've voted "1" becuase I cannot get to their support site at all - I always get redirected to the Archos store.
[div align=\"right\"][{POST_SNAPBACK}][/a][/div] (http://index.php?act=findpost&pid=139416\")

Click on the Help in the upper left corner, then click on Contact Technical Support.
They recently changed their site and it is AFU. Sevral links are screwy.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=139420\"][{POST_SNAPBACK}][/a][/div]

Thanks for the tip, however, it did help much. Here's the automated reply I received:

Quote
From: tech-support.us@archos.com
Subject: Automatic Response

[English] This e-mail address no longer receives electronic mail. Please submit your technical support questions on our web form:
(http://www.archos.com/support/customer_support/hotline.html}
If you are replying to a response that you have already received from our technical support team, please use the web form and include any previous correspondences.

[EspaÃ±ol]Este enderezo e-mail ya no recibe mas mensajes electrÃ³nicos. Por favor utilice el formulario electrÃ³nico disponible al enderezo siguiente :
[a href=\"http://www.archos.com/support/customer_support/hotline.html]http://www.archos.com/support/customer_support/hotline.html[/url]
Si estÃ¡ respondiendo a un mensaje de nuestro suporte tÃ©cnico, utilice tambiÃ©n el formulario citado y copie toda la correspondencia anteriormente trocada.

[FranÃ§ais] Cette adresse e-mail ne reÃ§oit plus de messages Ã©lectroniques.
Veuillez remplir le formulaire qui se trouve Ã l'adresse (http://www.archos.com/support/customer_support/hotline.html} pour toute question Ã notre support technique.
Si vous rÃ©pondez Ã un message envoyÃ© par notre support technique, veuillez utiliser le formulaire et inclure toute correspondance prÃ©cÃ©dente.

And, of course, clicking on those links redirects you to the Archos store.

If there was a "0" option to vote, I'd have used it...

Thanks for the help, though tripdad. Maybe there website issues are temporary...
Title: Archos Technical Support
Post by: packdragon on December 07, 2006, 12:18:38 pm: I emailed their technical support to see if I could recover the Iceblox game my stupid friend deleted. About 2 days later I got the following response:

You can check at the FTP site below. Otherwise we do not have it.

ftp://support.archos.com (http://ftp://support.archos.com)

They didn't have it. Does anyone else here have it??
Title: Archos Technical Support
Post by: aloha12 on January 02, 2007, 06:24:52 am: damn i voted 10! i wanted to vote 1, i misunderstood the thing
Title: Archos Technical Support
Post by: Roadrunner on January 08, 2007, 01:57:14 pm: I voted 1.
I asked the question," How do I connect to a digital Tv to record,as I do not have a seperate freeview box?" and "My Archos 504 keeps freezing"
The reply was,"Connect to the TV out and press record"

Iasked," The volume level level on my (Replacement) Archos 504 is so low it can hardly be heard, even at full volume."
The reply was that EU regs set the volume level and it was illegal for them to tell me how to raise it!

So my question is, What EU reg. says that I can listen to my MP3, TV, CD, etc, but not to my Archos 504?