OESF Portables Forum

Model Specific Forums => Cosmo Communicator => Cosmo Communicator - Android => Topic started by: iJacks on November 26, 2019, 08:34:51 am

Title: Mobile data
Post by: iJacks on November 26, 2019, 08:34:51 am

Hi guys, hope one of you can help.

Finally got my Cosmo - feels nice and screen is pretty good too.  Of course I'll happily do a full review, once I can.

However it's failed at the first hurdle.  My network is 3 (Three) - 4G (LTE).  However whilst voice calls are working just fine, I can't get mobile data to turn on.  I turn it on via the settings UI, and it pops right back off

Anybody got any ideas?

Regards

Steve

Title: Mobile data
Post by: iJacks on November 26, 2019, 08:49:07 am

Ok worked it out.  UI is very bad, and default settings (that you can't seem to access right now) have the second/eSIM as the data sim!

Turning mobile data off, then on again, and say "Yes please change the SIM used" fixed it.

Though my thoughts on this device are a little soured as my "S" key keeps getting stuck and the "C" key is not very responsive

Title: Mobile data
Post by: Omroth on November 27, 2019, 05:49:37 am

^^ this should be told to all newcomers (turn mobile data off and on again in main settings for it to actually work).

Sucks your keyboard is having issues.  I haven't had any stuck keys yet.

Title: Mobile data
Post by: iusethis on January 21, 2020, 03:22:42 pm

Quote from: iJacks

Ok worked it out.  UI is very bad, and default settings (that you can't seem to access right now) have the second/eSIM as the data sim!

Turning mobile data off, then on again, and say "Yes please change the SIM used" fixed it.

Though my thoughts on this device are a little soured as my "S" key keeps getting stuck and the "C" key is not very responsive

The stuck keys were a problem on the Gemini as well. A quick fix if you're bold enough is to carefully pry the key cap out, and stick a tiny bit of sponge (a corner off a kitchen sponge will do) underneath.

Title: Mobile data
Post by: NormMonkey on January 22, 2020, 02:18:59 pm

Quote from: iusethis

Quote from: iJacks

Ok worked it out.  UI is very bad, and default settings (that you can't seem to access right now) have the second/eSIM as the data sim!

Turning mobile data off, then on again, and say "Yes please change the SIM used" fixed it.

Though my thoughts on this device are a little soured as my "S" key keeps getting stuck and the "C" key is not very responsive

The stuck keys were a problem on the Gemini as well. A quick fix if you're bold enough is to carefully pry the key cap out, and stick a tiny bit of sponge (a corner off a kitchen sponge will do) underneath.

Also a quick note to say that the stuck keys do tend to work better over time as the keys break in.

Title: Mobile data
Post by: kidietz on March 05, 2020, 03:10:39 pm

Quote from: iJacks

Ok worked it out.  UI is very bad, and default settings (that you can't seem to access right now) have the second/eSIM as the data sim!

Turning mobile data off, then on again, and say "Yes please change the SIM used" fixed it.

Thanks! I had a similar problem.

As you, I was not able to activate the 4G connection, but the issue was that "Preferred SIM for Mobile data" was not set. Setting it to my only SIM in slot 1 and activating mobile data was enough to get it going