OESF Portables Forum

Model Specific Forums => Astro Slide => Astro Slide - Hardware => Topic started by: gidds on April 22, 2023, 05:15:52 pm

Title: The Importance Of Screen Cleanliness
Post by: gidds on April 22, 2023, 05:15:52 pm
On a few occasions, my Astro has started behaving strangely, leading me to wonder about the hardware or firmware. For example:
However, in each case, after giving the screen a really good wipe (with a microfibre cloth impregnated with cleaning solution), the problem vanished, and everything behaved normally again. So the cause must have simply been dirt on the screen. 

So if your Astro starts behaving strangely, give its screen a good clean before starting to worry!

Now, I generally keep my Astro's screen pretty clean anyway, with no visible/tactile dirt or smears. So, surprisingly, all the problems above must have been caused by dirt that was too small/thin to be seen while the screen was on.

How common is this sort of thing? I haven't used any other smartphones, so I can't compare. (I don't recall seeing this sort of issue with the Gemini, but of course its screen was better protected.) Does anyone know whether the Astro is particularly susceptible to this sort of problem, and whether I might have done anything to encourage it, and/or anything can be done to avoid it?
Title: Re: The Importance Of Screen Cleanliness
Post by: ZimbiX on April 22, 2023, 06:52:18 pm
I've encountered similar issues with the touch screen several times. Mostly when trying to enter my unlock pattern. It'd lose the touch part way through - like there were dead spots in the touch screen. But it's always been fixed by a reboot. Wiping the already-clean screen with my shirt didn't help.