OESF Portables Forum
Everything Else => General Support and Discussion => Zaurus General Forums => Archived Forums => Accessories => Topic started by: whit on August 06, 2004, 12:32:07 pm
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Sorry crew, just thought I'd sent some funds via Ikobo, but the jackasses who run that service, after I've got everything filled out and submitted and confirmed, insist that I call my credit card company, get the amount of a several-cent charge they've just made on it, and get back to them to "verify" my account before they'll send you anything.
Well, I didn't authorize them to make any charge to my card except the one for my donation to you, so what they're doing is not only unethical - because there was no upfront notice this was part of the process - but flatly illegal - putting through an unrequested charge to someone's card.
For the same sort of fees Ikobo is charging, you could just get a credit card merchant account and make it easier for everybody. Since these are donations rather than payments for anything, you don't need to be concerned with chargebacks or whatever - whatever comes through is good money.
Sorry, but there's no way I'm going to deal with Ikobo, or at PayPal either - who in my experience deserve their bad rep. Any process like Ikobo's that throws up extra burdens at the end without warning - indeed that directly demonstrates those running it are comfortable doing something illegal - isn't getting my business.
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I guess your are talking about donations to the pdaXrom - the ikobo service is very good indeed - i agree with you that they could explain most things a little better but you will get you money back. Basically thats the only way to verify and credit card account 100% sure.
We have used them for more than and year now and never had any problems with them.