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Gemini PDA - Hardware / Replacement keyboard mat fixed my problem
« on: April 13, 2018, 04:32:23 pm »
I was one of the first batch, and got one of the devices with a dodgy keyboard. A few days ago Robin emailed me to say he was sending a replacement "keyboard mat". This is the silicone sheet that sits under the keys, forming dome springs, membrane switches and a soft end-of-travel stop for the keys.
It arrived quickly, I replaced it quickly, and now I'm very happy indeed. It honestly feels like a completely different machine.
Words and pictures: http://blog.afandian.com/2018/04/gemini-pda/
Comparing the original and replacement keyboard mat, I haven't been able to see any difference between them, so I'm not surprised that they slipped through QA. (That said, the finished keyboard should have been caught.)
If your keyboard is wobbly or sticks, let them know and be patient.
And just because there are people moaning about customer service, I'll add my tuppence worth and say that I'm very impressed that they got this thing made. I don't mind waiting for responses, and they resolved my issue in a reasonable timeframe. Fitting a replacement part is very much part of the crowdfunding experience that I expected.
It arrived quickly, I replaced it quickly, and now I'm very happy indeed. It honestly feels like a completely different machine.
Words and pictures: http://blog.afandian.com/2018/04/gemini-pda/
Comparing the original and replacement keyboard mat, I haven't been able to see any difference between them, so I'm not surprised that they slipped through QA. (That said, the finished keyboard should have been caught.)
If your keyboard is wobbly or sticks, let them know and be patient.
And just because there are people moaning about customer service, I'll add my tuppence worth and say that I'm very impressed that they got this thing made. I don't mind waiting for responses, and they resolved my issue in a reasonable timeframe. Fitting a replacement part is very much part of the crowdfunding experience that I expected.