It is very late at night and I'm at wit's end.
I have been fighting this problem for the past 18 hours and I am tired, frustrated, confused. I have searched the forums and cannot find anything that resembles this problem.
Status:
New SL-5500 (I've had it for three days)
WinXP
Started with original ROM that it came with.
After charging the battery for 12 hours I turned the unit on and got familiar with the Zaurus. I made no changes to anything except entering my personal details and setting the date/time. Everything was functioning properly.
I had seen the new Sharp Software Upgrade at myzaurus.com and decided to install it. It is called "
SL-5500 v3 Zaurus OS and Synchronization Software Upgrade", and is comprised of:
ROM Version 3.10, 5/8/2003
Intellisync Version 3.2E
Qtopia Desktop Version 1.5.4
I followed the instructions to the letter and did the upgrade. Everything went smoothly and the upgrade was a success. I liked the GUI and the additional apps were very nice. I do not have a card reader for the WinXP so from now on in this description I am talking about being docked to the docking station and connected to the PC via the USB cable.
I had received a brand new Lexar 256MB CF card by this time so I experimented with inserting the card into the slot and seeing that the Z recognized it, etc. On my WinXP I used the File Transfer and tried to drag some files to the CF card. At first it would not let me drag to the root so I created a subdir. I kept having to undock/redock the Z, and reboot the WinXP because it kept giving me error messages saying something like "cannot perform procedure, [something] not found" etc. After several tries I found that after inserting the CF card I had to undock/redock the Z to the docking station - and after that the CF card seemed to be working fine.
Since I felt that I shouldn't have to do the extra step (undock/redock) everytime I wanted to use the CF card, I thought maybe the newer OS/ROM may have been faulty. At myzaurus.com there are
detailed instructions for reverting back to an earlier version so I decided to revert back and just check the CF card issue at that version. I followed the instructions exactly - and now I have serious problems.
Everything went fine until the instructions said to Flash ROM by docking the Z and clicking <Update>. When I clicked Update there was a 1 sec pause, then an error message "Unable to connect to the Zaurus". I checked all the Drivers in Device Manager - they were OK. Checked all connections - they were OK. Rebooted numerous times. Drivers showed as installed and working properly. I had a virgin backup of my hard drive of just before installing the Z, so I used the pre-Zaurus HD backup and tried to install the upgrade to v3 again (thinking that I'd just live with the CF card issue). When doing the upgrade the PC could not communicate with the Z at all, therefore no ROM Flash. Everytime I got to the Flash ROM part, the PC could not "see" the 5500.
I have tried over and over to uninstall/reinstall the USB drivers, completely remove all traces of the upgrades on the PC, start from scratch - nothing. The PC cannot "talk" to the Z at all, and I cannot Flash the ROM no matter how hard I try. The USB and NDIS drivers are all working fine. When I try to use File Transfer I get a message "Connection Check, TERMCMD_ERR_NETWORK_RESPONSE, No response from partner" Also, on the Zaurus itself, somehow I've lost all of Jeode (even the Jeode Tab), all but one of the games, the Proxim Configuration setting icon, and several other icons.
I am writing all this for two reasons. 1) So other users like me can learn from my predicament, and 2) If perhaps someone out there might know what I should do. I feel confident that my knowledge of PCs is such that I am not overlooking anything on the PC side of things. On the other hand, I have no idea when it comes to the Z. If I had a CF reader/writer I'd be willing to try flashing a new ROM via a CF card. I will order one, but in the meantime can any one please help?
Thank you for taking the time to read all this. It's 4 in the morning, I give up, I'm going to bed.