Topics

1

Cosmo Communicator - Android / Extreme slowdown when using Google Docs

« on: November 30, 2021, 05:28:18 am »

I have been using the Cosmo for quite some time now (one of the earlier backers). Specifically, I have been using it quite regularly for writing/drafting documents in Google Docs while on the go and during meetings.

However, for some time now I have experienced serious problems when trying to use Google Docs. After a few dozen keystrokes in Google Docs, the device slows down significantly.
Some observations:

• The problem only appears when using Google Docs (not when using Word or any other app that I have tested thus far).
• The resulting slowdown however is not limited to Google Docs but affects the entire system, as evident in input lag, slow system animations, and overall extreme sluginess.
• I am not 100% certain, but I believe this problem not to have appeared after I initially updated the firmware to v25 -- I belive it to have appeared later, after some update to the Google Docs app.

Force-closing Google Docs does not make any difference. Closing all apps does neiter. In all observed situations, plenty of RAM was available. Emptying cache of Google Docs, deleting data and uninstalling+reinstalling the app make no difference. Size of document does not seem to make any difference either, as the problem occurs even with new and completely empty documents.

The only "solution" is to restart the Cosmo, at times with a force restart, when the system has become virtually irresponsive.

There seems to be some incompatibility with the keyboard driver and Google Docs.

Has anyone experienced similar problems and maybe even found a solution?

[Background specs: running current rooted v 25 with scandinavian keyboard layout]

2

Cosmo Communicator - Hardware / Rear camera glass cover

« on: February 06, 2020, 04:35:34 am »

Just to share my total and utter sadness  

I have recently received my Cosmo (after having been an avid Gemini user before). I am really happy with the device, however I recently discovered, that the protective glass cover for the back camera has come off, without me noticing (see attached photo).

I have not dropped the device or physically abused it in any other way – so I strongly believe that the used adhesive must have been too weak.

In any case; as the glass cover is missing, I would at the minimum need a replacement glass for it. In the meantime, I have covered the camera with tape in order to prevent excessive amounts of dust from getting into the unit.

Now, let's see, how fast Planet Computers are at answering such support requests.