Messages

1

General Discussion / Planet-Computers not further available? Orders not distributed?

« on: July 11, 2024, 06:23:03 am »

Hello,

I ordered a DP-USB-Adaptor cable in April and payed via Amazon-Pay with the instant pay button.
Another payment method is not available. I hadn't gegistred for the order.
I got never an email of the order but the payment hab been succesfully debited.

By the way after near 3 month the Cable is still not arrived. I tried to use email, contact formulars and the amazon payment support menu for the status but got never an answer.
The latest I got was an answer that broken dissplays cannot be exchanged because are not available.
So I created an account an tried to order another DP-USB-Cable but Amazon Payment does not support any more this shop.

I wonder but is it possible the company does not further exist and no payed orders willl be delivered any more?
Does anybody knows something about planet computers?

Cheers

2

Astro Slide - Hardware / Re: Planet USB-C to HDMI Video Cable

« on: July 02, 2024, 10:05:54 am »

Hi, my Display of my Astro is cracket and I cannot find my DP-USB cable from planet.com.
It was possible in april to order a new one but still not arrived.
A new order is not further possible because looks like the only payment method amazon pay does not further support planet com store.

Does anybody can lend me the cable for few days?

I can also build a adaptor cable if I know how the wires should be connected. Any Idea?

3

For Sale / Wanted / Wanted lending or buying Display Port Cable for Cosmo Communicator Astro Slide

« on: July 02, 2024, 09:59:17 am »

I need it only a few days the cable. So lending is also a good idea.

4

Astro Slide - Hardware / How to reconnect cables of Display

« on: April 17, 2024, 04:05:23 am »

Hello,

yesterday my as has to been fallen to the floor. Immediately the screen has begun flickering and the colors changed more to blue.
Today it will not further show anything.
One of the sliders coulde be more pulled from the keyboard device so maybe only a cable has been disconnected.
Does anybody know how to reconnect it?

5

Astro Slide - Android / Re: Dual SIM operation not possible?

« on: July 09, 2023, 11:46:12 am »

That was the correct solution. The Slot 1 is the farest from the edge, Slot 2 is the middle one and the sd-card slot is the nearest.
So at my Astro the SIM must be put to labeled slot 2 to become sim1.

Thank you for help. Maybe it would be nice to leive this information in a how-to-base.

6

Astro Slide - Android / Using different Kb layouts between screen and hw?

« on: July 09, 2023, 07:30:35 am »

Hello,

I'm a fan of neo2 kb layout. So I want to use the neo2 on screen but not on hw keyboard. But if I configure neo2 on screen keyboard it will also used on hw keyboard which i half bad because of missing keys some characters not available on the hw kb like the d and y chars.

7

Astro Slide - Android / Dual SIM operation not possible?

« on: July 09, 2023, 07:20:06 am »

Hello,

I have a Main SIM in slot 1 configured and a eSIM for slot 2. Both are from DTAG.
Because of security only sms on main SIM in Slot1 is possible. Becais of SIM Problems which often disconnect the main SIM 1 and I must restart the phone before it will work again i registred the esim on slot 2 with same contract.
If eSIM on Slot 2 is aktivated I can phone, if eSIM is deactivated via eSIM app i cannot call and have no connection. I wonder me that SIM 1 is not used instead of using eSIM on slot 2.
So I restarted the phone with deactivated eSIM and I still cannot connect the AP. Only if I deactivate eSIM to slot 2 in Astro Settings immediately the SIM1 has to been activated again.
Is it possible that using SIM1 and SIM2 at the same time is not possible? I though in the past with my communicator it was running well, but would not really remember thats was a truth.

8

Astro Slide - Android / Re: Astro Slide in Germany: finding a mobile network operator that actually works

« on: July 09, 2023, 07:09:02 am »

I can confirm same behavior. It also happens on 5G an a configured eSIM on SIM2 (but both at same time, SIM1 and eSIM2 looks like not working, but this is another issue)
By the way the same eSIM on my Cosmo does not have this problem with re/disconnecting and putting the sim in my Sony Xperia III 10 have better stability than in the Astro and Cosmo.

Could it be possible that the astro have problems because using different freq band for DTAG than O₂/Vodafone it does?

In this case it could be a hw problem of design if many people have this problem.

Edit:
My SIM1 and eSIM issue is solved so I have now put my main SIM in the real SIM1 slot (labeled as SIM2) and could also activate eSIM on the real SIM2 slot.
So now i can check whats happen with the connection and the stability on both SIM slots. Remark, both sim are linked to the same number and the same contract, but only SIM1 can handle SMS messaging.

Maybe and my hope is the problem occurs only on SIM2 so SIM1 using is more stable. I'll report.

9

Astro Slide - General Discussion / Bad Signal quality at 4G and 5G

« on: April 07, 2023, 09:40:03 am »

I cannot Talk about 5G signal quality but I often have no connection and connection aborts if I'm driving so I tried to limit the connection to LTE 4G.
But against my Sony Xperias 10 III Signal strength which is almost good the Astro Slide often loose the connection to 4G also or have a unstable connection for phoning and internet.
So I limit to 2G and now the connection will not often loose any more but I have a poor bandwith.
3G is gone in Gernany so it is not usuable any more.
I remember me that the Communicator also was not so good against my older Sony Xperia 10 but not so bad as the Astro looks like.

Are there some other users which have connection problems on 4G and 5G whether other phones still have no problems?

10

Cosmo Communicator - Hardware / Replacement part for right usb-c connector?

« on: August 30, 2021, 05:06:33 pm »

Hello,

I bought a corrupt cable which does not released the usb-c plug in the socket. At removing of the cable the usb-c port has to been damaged so I want to replace it. Does anybody knows which p/n I can use?

Cheers,

11

Cosmo Communicator - Hardware / Re: Power supply problem of my ID Card (German NFC secure chip?)

« on: August 30, 2021, 05:02:32 pm »

Hello,

after first initialisation of id card was done on my workstation the id card could now be used also on the communicator with ausweisapp without any more problems. I'd read that the card needs more or longer power which maybe cannot delivered from the phone. Signing later looks like limits the power so it works now.

12

Cosmo Communicator - Hardware / Re: Teardown guide for battery and CoDi replacement.

« on: August 30, 2021, 04:58:06 pm »

My Codi is defekt. The glass has a fine break line so I think the display is also destroyed.
Is there a replacement part for the display only? Would be nice to hear something like a p/n.

13

Cosmo Communicator - Android / Special settings will be lost after reboot (example. keyboard backlight)

« on: July 06, 2021, 03:51:54 am »

Hello,

I don't want to reactivate the keyboard backlight each time after the phone has to been rebooted. Is there a way to fix this?
Is it possible to change the backlight in affect of the brightness of environment?

Cheers,

14

Cosmo Communicator - Android / Phone will used switch back to them self instead of continue my car connection

« on: July 06, 2021, 03:47:33 am »

Hello,

if I calling from my phone or with my car display remotly the ringing itself is hearing over my car speakers.
But if the call is answered the phone will switch back audio to the phone to hold in the hand which is very bad if im driving.
I can switch back to the car but mostly the caller has been often hang up so I must try it a second and third time.

With other (non Android) phones I did not have such a problem. Maybe it is only related to android.

Any idea how I can change this "feature?" If my phone is connected with my car everything audio should routed to the car without switching back to the phone.

This problem is not related to the car. I got this problem on Volvo XC40 Recharge, Nissan Leaf ZE1, Toyota Yaris 2021 Edition.

Cheers,

15

Cosmo Communicator - Android / Re: HDMI audio output

« on: July 06, 2021, 03:37:51 am »

I'm sure it has been worked last year. I will recheck and give my results.