Messages

61

Astro Slide - Hardware / Radio high noise from speakers

« on: December 02, 2022, 06:13:20 pm »

Hi.
The radio internal app when used produces high noises when selecting the speakers. When using the ear phone it works fine. When using the speakers the music in radio is worse and you cannot  recognize it.
Does anyone have the same problem ? Thank you.

Note .This problem persists even when display is off or locked.

62

Astro Slide - Android / Re: Proper backup of the Gemini BEFORE the Astro arrives

« on: November 28, 2022, 07:23:58 am »

You are right.Unfortunately, when rooting the device, some banking, life and car insurance applications, as well as airline ticket purchases here in Brazil do not work with the rooted device. I rooted mine specifically so I could change the keyboard file to accent directly on it like a regular computer (I created a new keyboard apk). Then I removed the root and left it unlocked, so that I can install a compiled kernel in the future to solve problems like the hdmi problem I mentioned here.

63

Astro Slide - Android / Re: unlocked oem boot message warning

« on: November 28, 2022, 03:53:18 am »

I think I heard for a previous device that the rooted boot images provided by Planet Computers don't cause the warning. I worked out the root process myself, and I'm not that bothered by the warning and boot delay, so never bothered trying them. Or are you saying the message is present right out of the box, before you've even rooted / unlocked the bootloader? (I don't have my Astro yet)

Edit: Nevermind that last question! - answered by the thread title and warning message itself 😅

This happened  after the device was unlocked (by me ).

64

Astro Slide - Android / Re: unlocked oem boot message warning

« on: November 27, 2022, 02:44:52 pm »

Please don't do this. After I did , the smartphone would not turn on anymore. It didn't even go into fastboot mode. I thought : Now it's gone. Luckily the mtkclient that was installed on my linux recognized the smartphone and I restored the old file

65

Astro Slide - Android / Re: unlocked oem boot message warning

« on: November 26, 2022, 04:54:18 pm »

You don't get rid of the 5 sec pause, but you can change the message.

https://www.droidwin.com/how-to-remove-red-and-orange-state-warning-in-mediatek-devices/

OK. Thank you  so much for the tip.

66

Astro Slide - Android / Re: unlocked oem boot message warning

« on: November 26, 2022, 04:52:12 pm »

I don't have an Astro, so I can't answer, sorry.

But, cam, in general, are you liking your Astro?

Jake

Yes. Realy like Astro. Much better than Cosmo.Battery,Camera, Keyboard are fantastic.

67

Astro Slide - Android / unlocked oem boot message warning

« on: November 26, 2022, 07:17:25 am »

Hi.
How to get rid of the "Your device has been unlocked and can't be trusted" boot message? And also I have to wait 5 seconds. Many thanks.

68

Astro Slide - General Discussion / Re: Belt cases for Astro?

« on: November 08, 2022, 10:53:58 am »

Glad to hear this.

69

Astro Slide - Hardware / Re: Planet USB-C to HDMI Video Cable

« on: November 07, 2022, 12:29:54 pm »

Answer from Planet : (In bold  the text about the hdmi problem )

 Paul E. Pinnock (Planet Computers)

Welcome back.
At this moment, it is prohibited to ship battery only, should you wish for us to replace your Gem or Cosmo battery, the battery service is available. In regard to the connection issue, we will investigate and revert.
Thank you for your patience.

70

Astro Slide - Hardware / Re: Astro battery module model

« on: November 07, 2022, 12:26:54 pm »

Hi .
Answer from Planet :

 Paul E. Pinnock (Planet Computers)

Nov 7, 2022, 16:31 GMT+1
Welcome back.
At this moment, it is prohibited to ship battery only, should you wish for us to replace your Gem or Cosmo battery, the battery service is available. In regard to the connection issue, we will investigate and revert.
Thank you for your patience.

See the latest range of Planet's mobile devices and accessories on http://www.planetcom.co.uk/ Summer sale now on!

Our new phone, Astro Slide 5G, is nearing production - catch the latest deals on backing the Astro on Indiegogo https://www.indiegogo.com/command_center/astro-slide-5g-transformer#/

The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to the message.

Planet Computers Ltd is a Private Limited Company Registered in the UK. Registered Address is 36 Scotts Road, Bromley, England BR1 3QD, United Kingdom. Company Registration Number 10468629. VAT Registration number GB 259 3704 80.

71

Astro Slide - Hardware / Re: Astro battery module model

« on: November 04, 2022, 08:08:24 pm »

I sent this question to Planet. It takes a long time to answer .( Sometimes they don' t answer ).


Hi.you answered me that you do not have batteries for  cosmo and gemini ( sxx600, cs-plx600SL ).What is the model of Astro battery ? I think I will buy one for backup . Another question : Please see my video.Hdmi cable  only works if connected at boot in Astro and it disables  the internal display. Is there a solution for this ? link for the video : https://m.youtube.com/watch?v=QMCLxmedJlc    ( I am  using the cosmo hdmi cable )


Below your answer

Dear Evandro,
 
We do not currently know of any suppliers who have the same battery, unfortunately.
Feel free to let us know if there's anything else we can help you with.

Kind regards,
Customer Care Team

72

Cosmo Communicator - Hardware / Re: Cosmo batteries

« on: November 02, 2022, 12:19:04 pm »

Answer from Planet :
Customer Care (Planet Computers)

Nov 2, 2022, 12:30 GMT+1

Dear Evandro,
 
We do not currently know of any suppliers who have the same battery, unfortunately.
Feel free to let us know if there's anything else we can help you with.

Kind regards,
Customer Care Team

73

Astro Slide - Android / video camera error

« on: November 01, 2022, 07:40:42 am »

Most of times when recording  a video  with the built in program the result is a video with error when playing. Installed opencamera and the problem is solved.

74

Astro Slide - General Discussion / Re: Belt cases for Astro?

« on: November 01, 2022, 07:12:53 am »

Maybe this: not in stock. Check the dimensions ( I think it is external ) .
https://www.amazon.com/AGOZ-OTTERBOX-Defender-Commuter-LIFEPROOF/dp/B00VPJLKHW

75

Astro Slide - General Discussion / Re: Belt cases for Astro?

« on: October 31, 2022, 04:17:52 pm »

look this https://www.amazon.de/DFVmobile-Genuine-Leather-Computers-Communicator-Black/dp/B0831V91B1/ref=mp_s_a_1_7?crid=KS17W2RLL98B&keywords=dfv+mobile+cosmo+kommunikator&qid=1667247219&qu=eyJxc2MiOiIxLjY1IiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=dfv+mobilecosmo+communicator%2Caps%2C320&sr=8-7