Author Topic: Certain apps won't install on Gemini  (Read 2859 times)

candlerb

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Certain apps won't install on Gemini
« on: September 05, 2021, 12:37:48 pm »
I have the original Gemini PDA, one of the earliest batch in fact, with the 8.1 Android firmware and no add-ons apart from an internal SD card.

I have come across two Android apps that refuse to install because they say the device is not compatible.  They are the main NHS App (not the Covid one), and the Starling Bank app.

* The NHS App website says it's compatible with Android 8 or later, on devices with a front-facing camera (which of course I have): https://www.nhs.uk/nhs-app/nhs-app-help-and-support/nhs-app-technical-information/technical-issues-with-the-nhs-app/.  Actually, it worked originally, but a few months ago it started saying "Update required: You won't be able to use it until you do".  But following the Click to Update link, Play Store says "This app is no longer compatible with your device.  Contact the developers for more info."  I did, and they opened a ticket, but over a month later they haven't determined what the problem is.

* The Starling Bank App.  Their website says it's compatible with Android 5.0 or later: https://help.starlingbank.com/business/topics/setting-up-an-account/what-devices-can-i-use-the-starling-bank-app-on/.  If I try to install by following their Play Store link, it says "Your device isn't compatible with this version".

Can anyone tell what particular feature of the Gemini is missing for these apps?  For example, can you check from the Play Store entries what features are required, and compare what features the phone actually provides?

Thanks,

Brian.

candlerb

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Re: Certain apps won't install on Gemini
« Reply #1 on: September 05, 2021, 12:55:21 pm »
Atom Bank (Atom Bank PLC) is another app that says it's not compatible  :(