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> A couple of odd behaviors keyboard and lock screen
2CaN
post Nov 19 2019, 11:05 PM
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I got my Cosmo a few days ago and I've noticed a couple of oddities. One of which is whenever I turn on the keyboard backlight the phone thinks it is charging. Doesn't seem to cause any real issue but I was wondering if anyone else has observed this.

Also not sure if this is hardware or software but it also randomly locks. I might be writing a message or it could be sitting next me playing a video and it will go to the Android lock screen. It sometimes happens a couple of times in a few minutes and then it might not do it for an hour. I haven't noticed any pattern at all. It happens both plugged in, unplugged, while I'm touching, while I'm not touching it. This has persisted after doing a factory reset. I might make a post in the Android forum about this.

Any other quirks you've noticed with your Cosmos?
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SNi
post Nov 20 2019, 11:37 AM
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QUOTE(2CaN @ Nov 19 2019, 11:05 PM) *
I got my Cosmo a few days ago and I've noticed a couple of oddities. One of which is whenever I turn on the keyboard backlight the phone thinks it is charging. Doesn't seem to cause any real issue but I was wondering if anyone else has observed this.

Also not sure if this is hardware or software but it also randomly locks. I might be writing a message or it could be sitting next me playing a video and it will go to the Android lock screen. It sometimes happens a couple of times in a few minutes and then it might not do it for an hour. I haven't noticed any pattern at all. It happens both plugged in, unplugged, while I'm touching, while I'm not touching it. This has persisted after doing a factory reset. I might make a post in the Android forum about this.

Any other quirks you've noticed with your Cosmos?


Yep, have noticed the same with my Cosmo i.e the Cosmo suddenly jumping to the Android lock screen in the middle of other activities (e.g. texting, reading a Kindle book, etc.). Has been randomly happening, maybe 4x or 5x per day.

I hadn't noticed the backlight/charging issue, but when I looked it does say 'Charging" and the icon show charging when unplugged and I turn on the keyboard backlight...

Battery life also doesn't seem as good; though I haven't spent time looking into it. For example, reading a Kindle book for 2 hours dropped the Cosmo from 100% to 60% charge left...

SNi
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shinkamui
post Nov 20 2019, 09:08 PM
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This is a known issue to Planet. One of their community devs has informed me that they are addressing it in an upcoming OTA (among several other annoyances).
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Zarhan
post Nov 21 2019, 11:51 AM
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QUOTE(shinkamui @ Nov 21 2019, 08:08 AM) *
This is a known issue to Planet. One of their community devs has informed me that they are addressing it in an upcoming OTA (among several other annoyances).


Do they have any sort of public issue tracker? How exactly did you contact the devs?

I would definitely like to know of what kind of teething problems are going to be addressed soon...
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shinkamui
post Nov 21 2019, 07:24 PM
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Private chat on matrix. I can't make his contact public. Im not aware of anything public other than the wiki and the announcements. Even sending bug reports is currently not streamlined. Stay tuned for updates through the official channels. If i hear anything particularly promising, Ill definitely share it.
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