Can somebody provide their URL? I like to keep such things bookmarked so I can shop and compare.
FWIW, a week or even two is not an extraordinarily long time to wait, especially if they are having your unit dropped shipped, or they didn't have one in stock and are waiting on it to arrive at their location before they localize it for you (if that's part of the service they provide). All companies sometimes face these "challenges". I ordered some accessories from Streamline and while it took awhile, they warned me up front that the charger I ordered would have to be special ordered, but offered to ship the adapters first. I chose to wait on the entire order, and so it took a little longer (about 14 days), but Stephen provided updates regularly, and so should your contact with Chase. Other than that, patience is must a because we are after all ordering these things via the grey market, and most vendors will not stock large numbers of them or their accessories. Hence we wait.
Just my $.02
Regards,
gdog