Unable To Restore Backup

[sedm0784]

I'm a new C3200 user, and I'm currently attempting a full-reset of my figlabs-supplied C3200, using the instructions here:

http://figlabs.com/catalog/ug-return-to-box-state.php

However, I am unable to restore the english backup supplied with the machine. I've placed the relevant file (named figlabs_0-15.backup_SLC3200-JP-unknown) within a directory named Backup_Files on the root of my CF card, but when I select the CF card from the drop-down in the backup/restore app, a japanese language dialog pops up with a single "OK" button. When clicked, the dropdown is cleared of an entry, and I cannot proceed.

I also tried putting the Backup_Files directory on the root of the hard drive instead, and selecting the first item in the drop-down, but the same error message appears.

A screenshot of the mysterious error is below. Can anyone tell me what it's saying and, more importantly how to restore my Zaurus?

 [ Invalid Attachment ]

[Jon_J]

I don't know if this will help, but try rebooting, then use the restore function.
This may not be related, but on my C3100 with Cacko lite, I've had the backup function fail a couple times.
Rebooting always remedied this.
Whenever  I have used one of my backup files, (on a CF card), I reboot just to be sure.

Jon

[Jon_J]

Or try renaming the file from
"figlabs_0-15.backup_SLC3200-JP-unknown"
to
"figlabs_0-15.backup_SLC3200-JP-1"

My current backup file is named
"2006-10-31-02-47.backup_SLC3100-JP-1"

EDIT:
I don't have my C3200 yet, but have downloaded 2 backup files hosted by Cresho and they are named
"zaurus-rom-3200v1.backup_SLC3200-JP-1"
"zaurus-rom-3200v6.backup_SLC3200-JP-1"

[sedm0784]

I rebooted and renamed the file, and that did the trick. I'm not sure which was the actual fix, (I suspect the rename, although I wouldn't bet my house on it), but either way, many thanks!

Rich

[deadite66]

i noticed that one too when i got mine from figlabs, only figured out the problem when i saved a backup and noticed the file name was different from the figlabs backup.

[sedm0784]

i noticed that one too when i got mine from figlabs, only figured out the problem when i saved a backup and noticed the file name was different from the figlabs backup.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=150864\"][{POST_SNAPBACK}][/a][/div]

You're a more observant man than me, then

[bit_bucket]

Or try renaming the file from
"figlabs_0-15.backup_SLC3200-JP-unknown"
to
"figlabs_0-15.backup_SLC3200-JP-1"

My current backup file is named
"2006-10-31-02-47.backup_SLC3100-JP-1"

EDIT:
I don't have my C3200 yet, but have downloaded 2 backup files hosted by Cresho and they are named
"zaurus-rom-3200v1.backup_SLC3200-JP-1"
"zaurus-rom-3200v6.backup_SLC3200-JP-1"
[div align=\"right\"][a href=\"index.php?act=findpost&pid=150823\"][{POST_SNAPBACK}][/a][/div]

Do you guys know where I can buy the figlabs backup.  They used to sell it, however it is off of their website, and they are not answering emails.  Any help would be appreciated.

[sedm0784]

Do you guys know where I can buy the figlabs backup.  They used to sell it, however it is off of their website, and they are not answering emails.  Any help would be appreciated.[div align=\"right\"][a href=\"index.php?act=findpost&pid=160159\"][{POST_SNAPBACK}][/a][/div]

I've found figlabs support to be pretty slow to respond, but in my experience they usually do get back to you eventually.

I'm about 84% sure that their backup file was a free download, and what they were selling was a CD thereof.

If anyone can confirm this, and you can provide me with somewhere to put it, I'd be happy to upload you a copy.

[bit_bucket]

Do you guys know where I can buy the figlabs backup.  They used to sell it, however it is off of their website, and they are not answering emails.  Any help would be appreciated.[div align=\"right\"][a href=\"index.php?act=findpost&pid=160159\"][{POST_SNAPBACK}][/a][/div]

I've found figlabs support to be pretty slow to respond, but in my experience they usually do get back to you eventually.

I'm about 84% sure that their backup file was a free download, and what they were selling was a CD thereof.

If anyone can confirm this, and you can provide me with somewhere to put it, I'd be happy to upload you a copy.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=160199\"][{POST_SNAPBACK}][/a][/div]

I cant confirm, but they have pulled the product from their page and have not responded for 2 weeks to my email.  I am desperate for a good converted ROM.  Can you tell me if the addressbook in the figlabs load has Japanese or English tabs, and does it sort a-z or by Japanese Phonetics?  In other words is the figlabs load as good as they tout it to be.  I am fairly frustrated with Cacko right now, because it was not made for the 3200.  The 3200 seems to have introduced many new things in the way it works.  If you feel so inclined, please PM me and I will find a place to host this, or perhaps if you use aim we can transfer it through there.  I don't know that I have any internet facing webservers that I can host this on.