Author Topic: Reflashing Support from Planet Itself  (Read 1200 times)

jakfish

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Reflashing Support from Planet Itself
« on: August 14, 2018, 11:58:07 am »
I wrote to PC this morning about my reflashing concerns and they got back to me immediately; their speed was so impressive. Below is my email and their response. HTH:

MY EMAIL:

Hello,

I received my Gemini PDA (#8778) in June and I am thoroughly enjoying
it--your device is now my main phone. It's everything you promised.

I have flashed my Gemini to 1) rooted Android 2) Debian 3) Sailfish but I
would like to flash a stock Android to replace the rooted Android.
Everything else, including partition sizes, can remain the same.

It's not clear to me about reflashing. I have my downloaded files, including
my scatter file, but obviously, I need to either generate a new scatter file
or edit my current one to replace a rooted img with a downloaded stock img.

Another complication is the partition sizes. It's unclear what sizes I have,
so if I generate a new scatter file, I have to specify the partition sizes,
and I worry that reflashing with different partition sizes could brick the
phone.

If there is a way to blow away all the partitions and reflash with new
partitions and a factory-default 1) stock Android 2) Debian 3) Sailfish,
that's fine--I don't need to keep any user data.

Thank you in advance for any help provided and again, thank you for making
such a great device.


PC RESPONSE:

Dear Jake,

Thank you for your email. I hope you are well.

I am pleased to hear that you have been enjoying your Gemini. I would advise downloading a new scatter file and a fresh set of the firmware from our partitioning tool at http://support.planetcom.co.uk/partitionTool.html. Changing the partition scheme will not damage your device, as long as you use the flashing tool that was provided from our support website at support.planetcom.co.uk. You can delegate as much storage to the different OS' as you like.

As always, please ensure the NVRAM backup is taken as per the instructions at http://support.planetcom.co.uk/index.php/L..._Flashing_Guide.

Feel free to let me know if there's anything I can assist you with.

Kind regards,