Author Topic: Planet-Computers not further available? Orders not distributed?  (Read 3636 times)

IK6yae0s

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Hello,

I ordered a DP-USB-Adaptor cable in April and payed via Amazon-Pay with the instant pay button.
Another payment method is not available. I hadn't gegistred for the order.
I got never an email of the order but the payment hab been succesfully debited.

By the way after near 3 month the Cable is still not arrived. I tried to use email, contact formulars and the amazon payment support menu for the status but got never an answer.
The latest I got was an answer that broken dissplays cannot be exchanged because are not available.
So I created an account an tried to order another DP-USB-Cable but Amazon Payment does not support any more this shop.

I wonder but is it possible the company does not further exist and no payed orders willl be delivered any more?
Does anybody knows something about planet computers?

Cheers

Dom (shymega)

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Re: Planet-Computers not further available? Orders not distributed?
« Reply #1 on: August 05, 2024, 06:49:25 pm »
This news saddens me. Whilst I cannot get the order expedited, the fact there's been no communication is deeply concerning.

Can you DM me your last name and first initial?

Planet is still alive, but I think they've run out of hands.

Thanks.