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Astro Slide - General Discussion / Re: IndieGoGo are now refunding
« on: April 30, 2024, 12:25:42 pm »
IndieGoGo did an investigation into Planet Computers and found they broke the rules. They subsequently locked Planet out of the Astro campaign and froze the funds associated with it.

You need to contact IndieGoGo for the refund, and they will use those frozen funds. I'm guessing they're not announcing it publicly because they don't have enough funds to cover every backer, so it's first come, first served until the funds are gone.

Astro Slide - General Discussion / IndieGoGo are now refunding
« on: April 30, 2024, 03:17:24 am »
Hi everyone. I just wanted to let you all know that IndieGoGo have begun refunding backers of the Astro Slide crowdfunding campaign, but you have to contact them in order to initiate it (they just refunded me).

You need to go to IndieGoGo's Trust and Safety page, and contact them directly.

They told me they are using the frozen funds from the campaign, so I don't know how many people can be refunded. If you never received your device and want your money back, you should be quick!

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