Archos Av340 Usb Problem

[djanjo]

Hi, my ARCHOS340's USB is no longer working and would appreciate any input on how to fix this. When I plug the player to my PC, nothing happens (i.e. the PC doesn't add the drive as usual and the archos is still on player mode). I did 3 things without any success so far:
1- Replace the battery
2- Replace the USB cable
3- Tried 4 different PCs

The player is working fine playing music and videos, but without the ability to use the USB connector, it's somewhat useless. So I would really appreciate any advice.

Thanks!!

[Tom61]

Calling tech support sounds like the next step. Definately a hardware problem, it'll likely need to be replaced.

[djanjo]

Calling tech support sounds like the next step. Definately a hardware problem, it'll likely need to be replaced.
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Is there any alternatives to get an ARCHOS player repaired elsewhere than at ARCHOS?  They charge a fortune even for minor repairs.

Any recommendations would be appreciated.