Author Topic: Sharp Support for those outside the US  (Read 1900 times)

jscriv

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Sharp Support for those outside the US
« on: January 20, 2004, 06:35:39 pm »
Hi All,

[cross-posting from www.zaurus.com/dev/board]

My 5500 has recently stopped working. No power-on, no charge LED, nothing. (I had recently flashed a new ROM, but that had successfully booted, and I had used the Z for about 30 mins with the new ROM.)

I have followed the threads on this board on trying soft reset, hard reset, leaving the battery out overnight, all to no avail.

I\'m at a loss as to what may have cause the problem, however I\'m in the position now where I need to have my Z fixed by Sharp. (I\'m hoping that it\'s the alleged \'fuse\' that\'s gone...)

Does anyone have any experiences in dealing with Sharp support - good or bad?
What is the turnaround period on getting a unit fixed?

I\'m in New Zealand, but am happy to fedex the unit back to whereever it needs to go.

On a side note, due to this I\'ve been forced back to using my old Visor... and was reminded that the sync routine is so much quicker than the Z... if my Z is completely dead, I may look at going back to the PalmOS platform - it\'s excellent as a PIM, and now with the connectivity to wifi/bluetooth you can do a lot of what I\'d been doing with the Z.

TIA,

Jeremy.