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Author Topic: Repair Cost  (Read 9861 times)

imrambi

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« on: April 26, 2005, 02:10:40 pm »
Called sharp and they said that the Z has no operating system on it, and that they will have to flash it (how it got no os is beyond me, I know the images were fine, thats another story). I was told that there is a $50 inital diagnostic fee + $10 shipping fee. How much would it cost to reflash it. I'm looking for a ballpark figure. I'm on an extremely tight budget right now, so I need to know the cost.
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nilch

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« Reply #1 on: April 26, 2005, 02:36:16 pm »
now what was the problem that you faced - obviously something to do with the ROM flashing - but  could you be more specific ?

To reflash your Z costs nothing. But that depends on what stage your Zaurus is in or is it totally bricked (very rare to get it bricked where reflash also doesn't help).

and while you are at it - please specify what Zaurus model and which ROM.
Nobody can help you being in the dark - of course except quote a random figure like $100 analysis + $20 shipping + $30 ROM software to get it back in shape.
« Last Edit: April 26, 2005, 02:38:35 pm by nilch »
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imrambi

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« Reply #2 on: April 26, 2005, 03:26:05 pm »
previous post

I had called Sharp today and they gave me a case number. They said that the Z has no OS on it. Unless I can get it to boot from a CF/SD card, I might have to send it in.
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fastscirocco

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« Reply #3 on: April 26, 2005, 04:24:13 pm »
Quote
previous post

I had called Sharp today and they gave me a case number. They said that the Z has no OS on it. Unless I can get it to boot from a CF/SD card, I might have to send it in.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=76975\"][{POST_SNAPBACK}][/a][/div]


OK I'm confused.
Did you send your 5600 to SHarp and they diagnosed it and said you had no OS on it, or did you call them on the phone and talk with tech?

Cause if you only talked to tech it sounds like you need some help in flashing your rom.


But then I'm a bit of a newbie here
Chris
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imrambi

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« Reply #4 on: April 26, 2005, 04:39:28 pm »
I can't flash the rom, that is the problem. It won't boot, it won't flash. I caled and talked to a tech, mostly because I had to get a case number if I had to send it in, and he gave me the prices I quoted. Unless I can get it to boot off of a CF/SD card somehow, there really is no way I can get it to do anything at the moment.
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omega

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« Reply #5 on: April 27, 2005, 07:25:23 am »
It sounds like you just didn't flash properly... Get a good CF card, and try to flash something like OZ?
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My wish - to have a Command & Conquer style game on my Z! (FREECNC!!!) Simcity 2000 would also be great.

imrambi

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« Reply #6 on: April 27, 2005, 09:17:04 am »
Quote
It sounds like you just didn't flash properly... Get a good CF card, and try to flash something like OZ?
[div align=\"right\"][a href=\"index.php?act=findpost&pid=77094\"][{POST_SNAPBACK}][/a][/div]

Thats what I've tried to flash with. OZ 3.5.3 (whatever the latest is) image. It won't do it. It will shutoff after I tell it to flash from CF card and it won't come back on to flash.
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omega

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« Reply #7 on: April 27, 2005, 09:20:24 am »
BE clear please. "It will shutoff when I tell it to flash"?  Before it starts to flash or after its done?  I heard of people trying to do this with 3.5.3... maybe try 3.5.2? or a sharp rom?
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Gorgeous C860, 256 Sandisk SD, 1Gig Pretec 40x CF, PDAIR leather case & the really cool retractable iPDA USB sync/charge cable. Powered by PDAXROM BETA 1.

My wish - to have a Command & Conquer style game on my Z! (FREECNC!!!) Simcity 2000 would also be great.

nilch

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« Reply #8 on: April 27, 2005, 10:45:35 am »
- do you have a big enough CF card for thr flash to fit in ?
- have you copied the updater etc to the root directory (/) of the CF card ?
- have you renamed the files properly ?
- do the lights start blinking when you press the flashing key sequence ?

just some basic checks to do before and after...

Though I dont know that much about flashing the OZ, but maybe you can try with the standard Sharp rom (for the 5600).
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New no more-C1000 / 5000D (sold my 6000 and 750) | Cacko ROM 1.23 on C1000 | 256 MB CF | 2GB PNY SD card | Socket Networker WiFi CF Card | USB Host cable from StreamlineCPUS | Mini Microphone (for voice recording) |

imrambi

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« Reply #9 on: April 27, 2005, 12:54:11 pm »
Quote
BE clear please. "It will shutoff when I tell it to flash"?  Before it starts to flash or after its done?  I heard of people trying to do this with 3.5.3... maybe try 3.5.2? or a sharp rom?
[div align=\"right\"][a href=\"index.php?act=findpost&pid=77115\"][{POST_SNAPBACK}][/a][/div]

With 5600, you have a maintance menu. I tell it to flash from there, the Z will normally restart and flash after the restart.  My Z will act like it restarts (screen goes blank) but then I get nothing. So it won't do the flash. Yes I'm trying 3.5.3.
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imrambi

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« Reply #10 on: April 27, 2005, 12:55:58 pm »
Quote
- do you have a big enough CF card for thr flash to fit in ?
- have you copied the updater etc to the root directory (/) of the CF card ?
- have you renamed the files properly ?
- do the lights start blinking when you press the flashing key sequence ?

just some basic checks to do before and after...

Though I dont know that much about flashing the OZ, but maybe you can try with the standard Sharp rom (for the 5600).
[div align=\"right\"][a href=\"index.php?act=findpost&pid=77132\"][{POST_SNAPBACK}][/a][/div]

Yes
Yes
Yes
It won't flash, so no blinking lights. I should be able to flash something but my Z won't respond when I tell it to flash. No progress stuff happens.
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grog

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« Reply #11 on: April 27, 2005, 01:13:56 pm »
Have you tried the 24 hour wait test? Take out the battery & leave it out for at least a day. Then try it again. I've heard of this working in other situations.

Are you plugging the unit in before or after you try to access the maintenance menu? Try it both ways.

Are you doing a full reset (battery cover off, hit reset button)?

When you plug in the power supply, does the charge light come on? Maybe it's the charger that snaffude.

(just firing stuff off the top of my head. I (CROSS MY FINGERS) haven't had any problems yet... )
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omega

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« Reply #12 on: April 27, 2005, 01:54:35 pm »
Again, try something other than 3.5.3...  No offense intended against OZ people, as I haven't used their stuff but someone had trouble with 3.5.3... try something older and thus more stable.
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Gorgeous C860, 256 Sandisk SD, 1Gig Pretec 40x CF, PDAIR leather case & the really cool retractable iPDA USB sync/charge cable. Powered by PDAXROM BETA 1.

My wish - to have a Command & Conquer style game on my Z! (FREECNC!!!) Simcity 2000 would also be great.

imrambi

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« Reply #13 on: April 27, 2005, 01:55:00 pm »
Quote
Have you tried the 24 hour wait test? Take out the battery & leave it out for at least a day. Then try it again. I've heard of this working in other situations.

Are you plugging the unit in before or after you try to access the maintenance menu? Try it both ways.

Are you doing a full reset (battery cover off, hit reset button)?

When you plug in the power supply, does the charge light come on? Maybe it's the charger that snaffude.

(just firing stuff off the top of my head. I (CROSS MY FINGERS) haven't had any problems yet... )
[div align=\"right\"][a href=\"index.php?act=findpost&pid=77187\"][{POST_SNAPBACK}][/a][/div]

Yep, nothing.
Requires it to be plugged when I tell it to flash.
Yes, full reset.
Yes, the charge light comes on.
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imrambi

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« Reply #14 on: April 27, 2005, 02:04:20 pm »
Quote
Again, try something other than 3.5.3...  No offense intended against OZ people, as I haven't used their stuff but someone had trouble with 3.5.3... try something older and thus more stable.
[div align=\"right\"][a href=\"index.php?act=findpost&pid=77195\"][{POST_SNAPBACK}][/a][/div]
It should tell me its trying to flash, it doesn't even do that.
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