Author Topic: I need to contact Planet aboute despatch  (Read 2794 times)

petefoth

  • Newbie
  • *
  • Posts: 41
    • View Profile
I need to contact Planet aboute despatch
« on: May 07, 2018, 02:53:58 am »
What is the best way to contact whoever at Planet is dealing with posting out the latest batch to the UK? I need to ask them to postpone delivery for a couple of weeks as there will be noone around to receive it. My order number is in the 900s and the order checker is saying it will ship 'before mid May.'

Thanks

Pete

Montala

  • Newbie
  • *
  • Posts: 26
    • View Profile
I need to contact Planet aboute despatch
« Reply #1 on: May 07, 2018, 03:07:08 am »
Quote from: petefoth
What is the best way to contact whoever at Planet is dealing with posting out the latest batch to the UK? I need to ask them to postpone delivery for a couple of weeks as there will be noone around to receive it. My order number is in the 900s and the order checker is saying it will ship 'before mid May.'

Thanks

Pete
Hi Pete,

If you send an email to: hello@planetcom.co.uk it will get picked up quickly and they should be able to help you.

Good Luck!

David

petefoth

  • Newbie
  • *
  • Posts: 41
    • View Profile
I need to contact Planet aboute despatch
« Reply #2 on: May 07, 2018, 06:19:11 am »
Thanks David

Simon Pooley

  • Newbie
  • *
  • Posts: 8
    • View Profile
I need to contact Planet aboute despatch
« Reply #3 on: May 07, 2018, 02:10:06 pm »
I have a similar issue and emailed hello@planetcom.co.uk a few days ago.

Robin replied the following day, but I imagine/hope he'll be busy sending out UK Geminis this week!