Yes, this forum does seem to be relatively civilised, with a reasonably high signal-to-noise ratio*. Perhaps because world+dog hasn't discovered it yet…
I think it was a couple of days between my order being locked and accepting delivery. (South-east UK.)
Of course I was a little frustrated and disappointed that it took around 5 months more than initially hoped. It was a long wait. But then we
knew that this was a tiny start-up trying to achieve a miracle on a shoestring; and I made allowances. And it paid off! The Gemini's not perfect, but it's a good deal closer than I dared to hope. Many of the issues are software/firmware ones, and will probably get fixed; again, not immediately, but I'm in this for the long term, so I try to be patient.
The way I look at it: Planet have been acting all along
in good faith. They may have been a little optimistic at times, but who isn't? I don't think they've ever deliberately lied about anything. They've clearly been working extremely hard to build, publicise, and support the Gemini, and do the best they can for their backers. In return, I think a little patience, a little grace, a little goodwill is entirely appropriate!
(If for no better reason than that it's more likely to get results )
(* I find myself wondering whether the average age in here is higher than elsewhere, and if so, whether that might have something to do with the relaxed tone. I'm only mid-40s, but I also spend a lot of time on an old-time BBS called
CIX — in fact, I own the ‘planetcom’ conference there! The average age there is quite high, which is probably partly why it too is such a civilised place.)