Author Topic: Official Gemini PDA User Guide  (Read 12610 times)

dogomalaika

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« on: July 03, 2018, 03:36:19 pm »
Planet has announced the Official User Guide as a perk for 26$  on Indiegogo.
What do you think about that?
My opinion:
1. Yes, a user guide.  
2.Why is there no PDF version?  
3. 26 $ why isn't it free for us as backers?  

I guess point 2 + 3 is solved

I received an answer  from the Planet Support Team.

Begin quote
Thank you for your email. The Gemini PDA User Guide will be available online for free to anyone who backed the Gemini, or if you would like the printed edition, that would cost the mentioned $26 USD fee.
End quote

dogomalaika
« Last Edit: July 06, 2018, 02:22:14 am by dogomalaika »

salvomic

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« Reply #1 on: July 03, 2018, 03:44:49 pm »
If I'm not wrong, the PDF will be given for free.
I ordered the printed guide as I like both, pdf and books

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pdtpoet

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« Reply #2 on: July 03, 2018, 04:19:55 pm »
Quote from: dogomalaika
Planet has announced the Official User Guide as a perk for 26$  on Indiegogo.
What do you think about that?
My opinion:
1. Yes, a user guide.  
2.Why is there no pdf version.  
3. 26 $ why isn't it free for us as backers?  


The User guide will be sent free to backers - to quote the latest Planet Computers Update - " We will be shipping the paperback edition user guide perk to backers end of this month."

Pdtpoet

dogomalaika

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« Reply #3 on: July 03, 2018, 05:48:04 pm »
Quote from: salvomic
If I'm not wrong, the PDF will be given for free.
I ordered the printed guide as I like both, pdf and books

Salvo

Hello Salvo,
i forgotten to mention that i bought it also right away. I was and I am still confused about the announcement, if we have to buy it or if it is given to us as backers. So I wrote an email to Planet for clearing this up.

I really appreciate books too, but sometimes a pdf is very handy.
« Last Edit: July 04, 2018, 02:17:21 pm by dogomalaika »

dogomalaika

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« Reply #4 on: July 03, 2018, 05:58:24 pm »
Quote from: pdtpoet
Quote from: dogomalaika
Planet has announced the Official User Guide as a perk for 26$  on Indiegogo.
What do you think about that?
My opinion:
1. Yes, a user guide.  
2.Why is there no pdf version.  
3. 26 $ why isn't it free for us as backers?  


The User guide will be sent free to backers - to quote the latest Planet Computers Update - " We will be shipping the paperback edition user guide perk to backers end of this month."

Pdtpoet

Hello Pdtpoet,
that would be great, but I'm really not sure about that. Perhaps because of my lacks in english language.

Pete G.

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« Reply #5 on: July 03, 2018, 11:08:34 pm »
Quote from: dogomalaika
[!--quoteo(post=288417:date=:name=pdtpoet)--][div class=\'quotetop\']QUOTE(pdtpoet) [a href=\"index.php?act=findpost&pid=288417\"][{POST_SNAPBACK}][/a][/div][div class=\'quotemain\'][!--quotec--]
The User guide will be sent free to backers - to quote the latest Planet Computers Update - " We will be shipping the paperback edition user guide perk to backers end of this month."

Hello Pdtpoet,
that would be great, but I'm really not sure about that. Perhaps because of my lacks in english language.
[/quote]

I'm not at all sure about that either...   That update is ambiguous to say the least.

The way I read it is that backers of the User Guide itself will get it in paper form at the end of July.  Not Gemini backers in general.  No mention at all of a PDF version.

ArchiMark

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« Reply #6 on: July 04, 2018, 12:31:49 am »
Quote from: Pete G.
I'm not at all sure about that either...   That update is ambiguous to say the least.

The way I read it is that backers of the User Guide itself will get it in paper form at the end of July.  Not Gemini backers in general.  No mention at all of a PDF version.

My read is same as yours....backers of the User Guide will get it in paper form at end of July.

Actually, is pretty clear....either you buy the User Guide perk and get it or if you don't buy perk, you don't get the guide.
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andrewl

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« Reply #7 on: July 04, 2018, 04:50:55 am »
No phone or similar type gadget that I've purchased in the last few years has come with a user guide. At best I've seen a quick start guide.
I've never felt the need for a user guide, with what is a standard sort of phone UI, Sailfish took seconds to pick up.
Anything else is right there on the web.

Really don't see any need for a user guide, at least for my requirements.

Dixit

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« Reply #8 on: July 04, 2018, 04:59:40 am »
Quote from: Pete G.
The way I read it is that backers of the User Guide itself will get it in paper form at the end of July.  Not Gemini backers in general.  No mention at all of a PDF version.

That's how I read it as well. In the end. I needed to read it several times as it was very ambiguous.
If that's an indication of the contents of the user guide...
« Last Edit: July 04, 2018, 06:40:08 pm by speculatrix »

pdtpoet

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« Reply #9 on: July 04, 2018, 08:36:38 am »
Guess I'll just wait to the end of the month.  Seems unfair that after spending $599 USD on the device, we won't get the user guide - they should at least make the .pdf available to the original backers.  

pdtpoet
« Last Edit: July 04, 2018, 06:40:26 pm by speculatrix »

Roy KG

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« Reply #10 on: July 04, 2018, 09:39:01 am »
Quote from: andrewl
No phone or similar type gadget that I've purchased in the last few years has come with a user guide. At best I've seen a quick start guide.
I've never felt the need for a user guide, with what is a standard sort of phone UI, Sailfish took seconds to pick up.
Anything else is right there on the web.

Really don't see any need for a user guide, at least for my requirements.

You may not but I'm sure there are many that would benefit from a proper user guide.  I've never used a smart phone or an android phone or Linux, so a user guide to the machine itself would have certainly been helpful at the start when the Gemini arrived.  It has taken me a month to get even reasonably conversant with it, and there are still things I don't really understand. (just one example: why is there a physical keyboard AND virtual keyboard and what is the correct set up. We have a physical keyboard so I don't see a need for a virtual one...)  I am also a person who reads manuals before diving in and causing problems through guesswork, or trial & error.  I worked in the motor trade for years and always read all the manuals cover to cover, and consequently knew how every feature worked - which we needed to know as owners rarely read them and then got in such a mess which we had to sort out.  They also never knew lots of things their cars were capable of, even when selling them a few years later! (and when you explained things they often stated they wish they'd known from the start)

I've seen the same thing with computers in general and no doubt it is even worse with smart phones.  Most owners won't know half of what they can do if they understood what they'd bought.  Companies update software and change the OS so often that people haven't even found what the old version could do before it gets changed!  What's the saying '90% of owners don't know or use 90% of their computers'.

I've been using my Psions for over 25 years in total and still occasionally refer to the manual when I've forgotten something.

I've also had to feed back to a manufacturer when their manual has been incorrect or mis-leading, so whilst they are important, you should be careful never to trust them entirely if it doesn't seem right.  Experience will often tell you when they have something wrong, and needs correcting.

I would be happy with a pdf version, and these make more sense anyway since they can be corrected, updated or modified quicker and easier, as well as being cheaper to get them to the owners.  And when the first owner has 'lost' or ruined the original, at least the subsequent owner can download another copy.
« Last Edit: July 04, 2018, 09:43:57 am by Roy KG »

Ifanafi

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« Reply #11 on: July 04, 2018, 12:17:39 pm »
Once more we get another obtuse update from (*ESL challenged) Dr. E.

Snarky Mike H. on Gemini Facebook pages mentioned (prematurely?) that backers would get a downloadable PDF version of the guide.

Now that seems uncertain.

I read the latest update to mean that for $26 YOU CAN INSTEAD (in addition to the PDF?) BUY the paperback version of the guide for handy reference.

I don't read that update to mean backers will receive the ppbk free because that makes zero economic sense.

Ifanafi

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« Last Edit: July 04, 2018, 12:18:05 pm by Ifanafi »

andrewl

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« Reply #12 on: July 04, 2018, 04:00:14 pm »
Quote from: Roy KG
You may not but I'm sure there are many that would benefit from a proper user guide.  I've never used a smart phone or an android phone or Linux, so a user guide to the machine itself would have certainly been helpful at the start when the Gemini arrived.  It has taken me a month to get even reasonably conversant with it, and there are still things I don't really understand. (just one example: why is there a physical keyboard AND virtual keyboard and what is the correct set up. We have a physical keyboard so I don't see a need for a virtual one...)  I am also a person who reads manuals before diving in and causing problems through guesswork, or trial & error.  I worked in the motor trade for years and always read all the manuals cover to cover, and consequently knew how every feature worked - which we needed to know as owners rarely read them and then got in such a mess which we had to sort out.  They also never knew lots of things their cars were capable of, even when selling them a few years later! (and when you explained things they often stated they wish they'd known from the start)

I've seen the same thing with computers in general and no doubt it is even worse with smart phones.  Most owners won't know half of what they can do if they understood what they'd bought.  Companies update software and change the OS so often that people haven't even found what the old version could do before it gets changed!  What's the saying '90% of owners don't know or use 90% of their computers'.

I've been using my Psions for over 25 years in total and still occasionally refer to the manual when I've forgotten something.

The reason there is an on-screen keyboard is because the phone ships with android which is normally used on touch screen phones and the Android hasn't been customised for the Gemini enough to suppress it for every function. Planet may deal with that in a later release.
The problem with the user manual for modern gadgets is that the OS is likely to be updated / changed quite a lot in a relatively short time and stuff in a printed manual is not going to match up. This is one of the reasons that modern phones don't ship with manuals. A car doesn't change much over its life, though I never read their manuals either.
For example, this new manual is going to be written with Android nougat release, if an Oreo update comes out next month? And neither applies to me because I've canned Android anyway.
« Last Edit: July 04, 2018, 04:01:01 pm by andrewl »

Dixit

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« Reply #13 on: July 04, 2018, 04:25:34 pm »
My 3a came with a nice and sturdy manual. The manual kept on referring to "the OPL manual", but that was not in the package.
I called Psion in Hoofddorp and got the second sturdy book for free: the OPL manual.

Those were the days...

Though the reason of the OPL manual not being any longer in the original box was already that "people don't read manuals".

andrewl

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« Reply #14 on: July 05, 2018, 02:50:40 am »
Quote from: Dixit
My 3a came with a nice and sturdy manual. The manual kept on referring to "the OPL manual", but that was not in the package.
I called Psion in Hoofddorp and got the second sturdy book for free: the OPL manual.

Those were the days...

Though the reason of the OPL manual not being any longer in the original box was already that "people don't read manuals".

Yes, those days, OPL with an API on every built in application was a joy, nobody has ever since matched that level of integration. Though not everyone was a programmer.

For programming in the 90s before web, manuals were big business and some of the companies in the UK have since gone (Compman for one). Such US publishing companies as Wiley, Addison Wesley and O'Reilly with their fancy cover sketches built their fortunes on it. I used to invest some big cash to acquire skills quickly. Would be a much tougher market today with the web tutorials and stackoverflow.
« Last Edit: July 05, 2018, 02:51:05 am by andrewl »