Author Topic: Unable to boot  (Read 3850 times)

TomK

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Unable to boot
« on: July 17, 2018, 03:10:32 pm »
Yesterday, my gemini totaly hangs (unable to reboot with ESC or ESC + button).
Now i see this: https://www.youtube.com/watch?v=tt0rvICiNYA
I'm able to reflash, but with no change.
(i tried to flash android only or android + linux)

Have anyone an idea what should happen or advice how to fix it (if it's fixable).

Thank you.

Dixit

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Unable to boot
« Reply #1 on: July 17, 2018, 03:21:26 pm »
Quote from: TomK
Yesterday, my gemini totaly hangs (unable to reboot with ESC or ESC + button).
Now i see this: https://www.youtube.com/watch?v=tt0rvICiNYA
I'm able to reflash, but with no change.
(i tried to flash android only or android + linux)

Have anyone an idea what should happen or advice how to fix it (if it's fixable).

Thank you.

Did you already have a second OS on the machine before these troubles ? Or was it only Android, right from the box ?
It looks a bit like a hardware problem. Yet another screen gone to screen heaven.

TomK

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Unable to boot
« Reply #2 on: July 17, 2018, 04:16:52 pm »
Quote from: Dixit
Quote from: TomK
Yesterday, my gemini totaly hangs (unable to reboot with ESC or ESC + button).
Now i see this: https://www.youtube.com/watch?v=tt0rvICiNYA
I'm able to reflash, but with no change.
(i tried to flash android only or android + linux)

Have anyone an idea what should happen or advice how to fix it (if it's fixable).

Thank you.

Did you already have a second OS on the machine before these troubles ? Or was it only Android, right from the box ?
It looks a bit like a hardware problem. Yet another screen gone to screen heaven.

I had Android + debian and debian was running while gemini hangs.
But Initial logo is clear. I don't think, that it's screen HW problem.

DJO

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Unable to boot
« Reply #3 on: July 17, 2018, 07:16:39 pm »
Quote from: TomK
Have anyone an idea what should happen or advice how to fix it (if it's fixable).

The last time i bricked mine was while flashing when I started the battery was at almost 100% but the bugger just wouldn't boot, I had some communication with Planet and they suggested holding the Esc & silver button in for at least 10 seconds, well it would start and die.

Eventually I got it to work and found the battery was at 0% even though it'd been switched off and when it was dead I plugged the charger in but no LEDs lit up. It wouldn't boot at all if plugged in so I had to get it booting and plug it in during the boot, I then had to muck about with a factory reset, another flashing and installing everything, again.

So after that preamble I'd suggest first making sure the device has enough power to get through the boot sequence, try holding both buttons down for a while - good luck.

You might find the fast charger wont do much if the battery is too low but plugging in to a PC seems to get some charge across - not 100% on this but it seemed to work for me.
« Last Edit: July 17, 2018, 07:20:48 pm by DJO »

TomK

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Unable to boot
« Reply #4 on: July 18, 2018, 01:35:39 am »
Quote from: DJO
Quote from: TomK
Have anyone an idea what should happen or advice how to fix it (if it's fixable).

The last time i bricked mine was while flashing when I started the battery was at almost 100% but the bugger just wouldn't boot, I had some communication with Planet and they suggested holding the Esc & silver button in for at least 10 seconds, well it would start and die.

Eventually I got it to work and found the battery was at 0% even though it'd been switched off and when it was dead I plugged the charger in but no LEDs lit up. It wouldn't boot at all if plugged in so I had to get it booting and plug it in during the boot, I then had to muck about with a factory reset, another flashing and installing everything, again.

So after that preamble I'd suggest first making sure the device has enough power to get through the boot sequence, try holding both buttons down for a while - good luck.

You might find the fast charger wont do much if the battery is too low but plugging in to a PC seems to get some charge across - not 100% on this but it seemed to work for me.

I'm pretty sure, that it's not a battery problem. In off state gemini shows 100% battery.
The problem is, that i'm unable to boot anything (including recovery mode).
After initial planet logo display starts blinking and that's all.

Ifanafi

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Unable to boot
« Reply #5 on: July 18, 2018, 09:00:47 am »
My Gem had the same hung-up at logo issue. My Gem's battery was drained to zero. It had to be re-charged.

The following necessitates a full restore. Remember to save your device's NVM file because you will be re-flashing it anew.

First, download and install Planet's flashing files (drivers and tool). Have the flash tool running and waiting.

*With the USB cable connected to your Gemini, but NOT YET to your computer, press and hold the Gemini's Esc key while fast-tapping its sliver button as many times as necessary for the device to begin rebooting.

When its reboot begins, IMMEDIATELY connect the Gem's USB to your computer. It should (hopefully) then recognize your Gem and start the flashing restoration.

IF THAT FAILS, as it might, then disconnect your Gem from the computer.

Next, delete all of the (unusable a second time) flashing folders and files from your computer.

Next, using some free cache and registry cleaner like CCleaner, deep clean your computer's "registry" and "Clean" functions (two processes in CCleaner). NOTE: Before running CCleaner, check all of the boxes under "Applications" and "Windows" tabs EXCEPT the the bottom three choices under Windows>Advanced. Run CCleaner.

After CCleaner or some such tool does its business, reboot your computer.

Again, download Planet's flashing folders and set them up, again. Those files / tools are not reusable in my experience because they leave tracks that must be wiped away for a fresh attempt.

Repeat the above steps (see * ) and your Gem will eventually be recognized and flashed.

BTW, I did the above three times before the re-flashing found / recognized my Gemini and the restoration / fix process worked.

I don't know why that was, but it finally flashed on the third try.

All is not lost despite it seeming a lost cause to restore your Gemini.

Good luck.

IFanafi

UPDATE: The first update try using the latest, revised update tools caused my Gem to freeze at the spinning logo screen. It could neither be powered off nor rebooted.
So, I let it sit overnight which drained the battery to zero.
The next morning, when I connected the device to power / to be charged, the screen showed the large, empty battery image.
That is how I knew the battery was dead.
Many hours later, it was fully charged (so displayed the 100% charged battery image).
Still, however, it would not power on.
From there I began the succession of update failures and steps described above... until the Gemini, at last, was updated / restored to factory settings.

-----------------------------------------------


Quote from: TomK
Quote from: DJO
Quote from: TomK
Have anyone an idea what should happen or advice how to fix it (if it's fixable).

The last time i bricked mine was while flashing when I started the battery was at almost 100% but the bugger just wouldn't boot, I had some communication with Planet and they suggested holding the Esc & silver button in for at least 10 seconds, well it would start and die.

Eventually I got it to work and found the battery was at 0% even though it'd been switched off and when it was dead I plugged the charger in but no LEDs lit up. It wouldn't boot at all if plugged in so I had to get it booting and plug it in during the boot, I then had to muck about with a factory reset, another flashing and installing everything, again.

So after that preamble I'd suggest first making sure the device has enough power to get through the boot sequence, try holding both buttons down for a while - good luck.

You might find the fast charger wont do much if the battery is too low but plugging in to a PC seems to get some charge across - not 100% on this but it seemed to work for me.

I'm pretty sure, that it's not a battery problem. In off state gemini shows 100% battery.
The problem is, that i'm unable to boot anything (including recovery mode).
After initial planet logo display starts blinking and that's all.
« Last Edit: July 19, 2018, 11:03:29 am by Ifanafi »

DJO

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Unable to boot
« Reply #6 on: July 18, 2018, 02:18:48 pm »
Quote from: TomK
In off state gemini shows 100% battery.
The problem is, that i'm unable to boot anything (including recovery mode).
After initial planet logo display starts blinking and that's all.

Intriguing, if it won't boot how do you know the battery is at 100%?

When bricked the charging notification LEDs do not behave predictably also when bricked for some reason the battery discharges down to zero in under 24 hrs - at least mine did.

Ifanafi

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Unable to boot
« Reply #7 on: July 19, 2018, 11:04:25 am »
Quote from: DJO
Quote from: TomK
In off state gemini shows 100% battery.
The problem is, that i'm unable to boot anything (including recovery mode).
After initial planet logo display starts blinking and that's all.

Intriguing, if it won't boot how do you know the battery is at 100%?

When bricked the charging notification LEDs do not behave predictably also when bricked for some reason the battery discharges down to zero in under 24 hrs - at least mine did.


---------------------------

UPDATE: The first update try using the latest, revised update tools caused my Gem to freeze at the spinning logo screen. It could neither be powered off nor rebooted.
So, I let it sit overnight which drained the battery to zero.
The next morning, when I connected the device to power / to be charged, the screen showed the large, empty battery image.
That is how I knew the battery was dead.
Many hours later, it was fully charged (so displayed the 100% charged battery image).
Still, however, it would not power on.
From there I began the succession of update failures and steps described above... until the Gemini, at last, was updated / restored to factory settings.

Ifanafi

zsalab2

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Unable to boot
« Reply #8 on: July 25, 2018, 06:24:49 am »
I had the same problem - unable to boot.

Long pressing ESC + silver button to restart. Screen hanged up at planet logo.

1. I dried the battery to zero
2. made a full recharge
3. boot up worked again
« Last Edit: July 25, 2018, 06:25:12 am by zsalab2 »

Murple2

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Unable to boot
« Reply #9 on: July 25, 2018, 06:45:01 am »
Quote from: zsalab2
I had the same problem - unable to boot.

Long pressing ESC + silver button to restart. Screen hanged up at planet logo.

1. I dried the battery to zero
2. made a full recharge
3. boot up worked again

If someone has the balls and the knowhow it would be interesting to see if disconnecting the battery fixes the issues. It sounds like the device is staying in some strange state and it finally gets a truly cold boot once the battery has drained. Disconnecting and reconnecting the battery would ensure the device has reached a completely off state.
« Last Edit: July 25, 2018, 06:47:30 am by Murple2 »