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Well, it DID work on the Gemini, although you couldn't charge through the hub, so if it is a hardware change, or on the software side, I haven't got any idea. But hope it is software related, as that could still be corrected...
But it sounds strange that it would even get through the prototype stage with that kind of problems. Should really be something that should be tested, that both USB ports works at the same time, and the same with charging and use of USB port!!?!
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I have been doing some tests with my Cosmo re USB-C connectivity.
I have a Verbatim USB-C travel mouse that worked just fine with the Gemini, although I only use it in the right USB-C port (never tested in left port, as I am right-handed). I tried it on the Cosmo and it didn't work in either port! I then restarted the Cosmo and it works in both ports.
I recently bought a NexDock 2 via Kickstarter. It is really hit and miss if the Cosmo recognises it using the official Planet HDMI adaptor.
The only way I can get the Cosmo to see the NexDock's keyboard and touchpad is to connect it via the Planet USB-C dock. The final result is a bit messy, as I also need to plug in two cables to the Planet dock.
It would be really nice if I only had to plug in one USB-C cable to get video, keyboard and trackpad working, but that is currently only supported with Samsung and Huawei devices (Pixel coming soon).