Author Topic: Biometric option not appearing in apps  (Read 1905 times)

Robsno5

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Biometric option not appearing in apps
« on: July 15, 2023, 03:51:20 am »
Astro is on 7B firmware and logs in with fingerprint reader with issues (4 of the 5 fingerprint slots are the same finger) but when using an app eg Banking or credit cards etc there is no option to switch this on in the app. The same apps worked fine on a cosmo. Any ideas anyone? I have tried restarting, clearing app cache etc.

Zarhan

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Re: Biometric option not appearing in apps
« Reply #1 on: July 15, 2023, 07:38:46 am »
Known issue. FP probably not exposed to applications. MS authenticator also does not work with prints.

slide

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Re: Biometric option not appearing in apps
« Reply #2 on: July 16, 2023, 08:41:22 am »
MS authenticator also does not work with prints.
Does MS authenticator work for you at all? It doesn't for me on the Astro Slide, says it cannot enable notifications and that's it. It does work on the Cosmo Communicator.

Zarhan

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Re: Biometric option not appearing in apps
« Reply #3 on: July 16, 2023, 11:40:23 am »
It does, just have to use pin.