My take on it is that cell phone providers don't like to give you access to the OS on the phone because the more access they give you the easier it is to get data in and out of the device on your own. What the providers want is for you to only be able to get data in and out through your expensive cellular data plan - none of this IR or BT or USB data transfer nonsense! People are getting stinking rich selling background pictures and ring tones for $2 apiece for tiny, low res pics and short midi files.
I wholy agree with you, although I think that this applies more to mobile phones than to evolved smartphones or connected PDAs.
The owner of a "simple" mobile phone probably doesn't expect much as far as exchanging data between the phone and a desktop PC goes (contact informations, maybe pictures or videos if the phone has a builtin digicam), whereas a PDA or Smartphone user expects more syncing capabilities, if only to install third party apps...
One additional reason why they are usually reluctant to unleash the full power of BT or USB/Serial connections is that the smartphone can then be used as a wireless modem, which is definitely NOT what the carriers like if they provide some unlimited plans (like some US carrier do, as far as I could understand).
Sprint or Cingular did just that by crippling the BT DUN profile on the Treo 650, for instance.
On the other hand, carriers that don't have unlimited plans have no particular reason to prevent that use of a smartphone, quite the opposite...
Sharp sells you a productivity tool when you buy a Z. The cell phone companies are trying to sell you air time.
Yep. I just wish Sharp would have done a better job with the builtin apps (especially the PIM apps) as they clearly lack some basic features you find in, say, PalmOS or PPC equivalents... It's not as if there was a tremendous choice when it comes to finding a good datebook for the Zaurus, for instance.
But then, true geeks can always install full-featured apps like the KDE PIM suite, or a debian distro, which can prove very useful at times although IMHO this completely defeats the "PDA" function of the Zaurus, as those apps are generally slooooow and cumbersome to use because not designed/optimized specifically with a PDA in mind.
I'd really like to see more choice in Linux PDAs and smartphones, but I think that to achieve this, companies would have to improve the builtin apps, because of the lack of "plug & play" software when compared to the other platforms. I mean, being able to tweak and recompile almost any Linux application is fine for the über-geek, but definitely not for the faint of heat or newbie!