Please Help!

[jsvariable]

I've only had my 3100 for less than a day, and it already seems broken.  I am in full on panic mode now.  Please help me.

Let me explain what happened....

I installed Ztenv yesterday, and was playing around with the progam.  I then tried to close the program, and it wouldn't close. I then clicked on the QT "start bar" icon in the bottom left, and the launcher popped up, but then that got stuck on the screen as well.  At this point nothing would work, so I opened up the battery case and tried the restart button.  It doesn't seem to have done anything.

Now I am stuck.  When I press the on/off button, the device will not boot.  I've tried pressing it, holding it for up to 30 sec, etc...  Nothing happens.

I looked around at the Trisoft site, and I found the NAND 3100 backup (I was very careful in making sure it was the 3100 backup).   I then followed the D+M procedure for doing a flash restore.  The diagnostic screen say it's "restoring..." it goes through a little progress bar sequence, and then says "OK".  It then sits at that screen until I hit the "cancel" button, which then puts me back at he NAND diagnostic screen.  

What am I supposed to do after this?  There doesn't seem to be any option in the NAND diagnostic screen to reboot the system, and pressing the on/off button while there just turns off the NAND Diagnostic, and then pressing it again only returns you to the same place.  Since that was all that I could do there, I went ahead and removed/reinserted the battery, etc...  

I have tried using the on/off button again, and it still will not boot.  

I have also tried using the sequence for a on+OK boot, but cannot get any screen to come up.

I have no idea what else to do.  Can someone please give me EXACT instructions for getting my device to a booting state again.  I really need some help.

joe

[jsvariable]

Ok...  I got it working.  

It seems that in order to get the on+OK method to work, you have to hit that sequence several times.  Not just hold it down.  Man I wish the instructions had said that.

sorry for all the posts (but I was really panicking)

joe

[Cresho]

would be esier if you unplug everything and just hit the reset button at the bottom of the pda.

[TRIsoft]

Hi all,

looks like we have to add some informations about exiting
the Diag Menu after a restore...
Thanks for the hint, we'll update the manual soon.

///TRIsoft

Marc Stephan

[jsvariable]

Now I'm having the same problem again...

This time the battery died on me (I swear it went from half power to NONE in less than a half hour on the lowest screen brightness setting), and it shut itself down.  Now it will NOT boot up again.  I plugged it in to the adapter, but pressing the on/off button does nothing.

Is there something special you need to do to turn the thing on when it shuts itself off?

joe

[Meanie]

Hi all,

looks like we have to add some informations about exiting
the Diag Menu after a restore...
Thanks for the hint, we'll update the manual soon.

///TRIsoft

Marc Stephan
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It's a great manual. Also while you're updating it, in many cases, it is sufficient to just press the little reset button inside the battery compartment instead of taking the battery out completely.

[Meanie]

Now I'm having the same problem again...

This time the battery died on me (I swear it went from half power to NONE in less than a half hour on the lowest screen brightness setting), and it shut itself down.  Now it will NOT boot up again.  I plugged it in to the adapter, but pressing the on/off button does nothing.

Is there something special you need to do to turn the thing on when it shuts itself off?

joe
[div align=\"right\"][a href=\"index.php?act=findpost&pid=103695\"][{POST_SNAPBACK}][/a][/div]

This is normal. The default battery meter is pretty inaccurate. It stays at full battery most of the time but when you see half battery, it really means you got not much battery left. The battery indicator is not proportional to to the actual juice left in the battery.
You would be better off installing tetsu's special kernel which fixes the battery level so it reports more accurate battery status. alternatively, install cacko which has the same fix included as well.

If you do run out of juice, you need to plug your Zaurus in for a while before you can turn it back on. Not sure how long it needs to be plugging in for charging though since it happened to me only once and I do not care to experience it again so I am always careful that there is always sufficient juice in my Zaurus and if it does get low, I suspend it and hope I get home quickly enough to recharge it

[jsvariable]

Hey, Meanie.  Thanks for the responses.  

I actually just found out the same thing you just said - it seems like if the battery goes dead, it is impossible to power the thing back up again - even if you have it plugged into the adapter.  That seems pretty stupid, but at least I'm not going to worry that there is something wrong with it anymore.  

As for installing something to get a more accurate reading, I'm wondering if I'll be able to keep my system as is (i.e, still maintaining full Japanese support), if I go ahead and install that kernel?  

Thanks for any help you can give me (And the help you already have given me   )

joe

[jsvariable]

Also, I wanted to ask about one other thing....

The reason I let the battery completely expend itself was because I was under the impression that it was important to do this when dealing with a new battery (Make sure it is completely exhausted, then completely recharged the first couple of times).  

Is this practice not necessary with the battery provided with the Zaurus?

joe

[Meanie]

Also, I wanted to ask about one other thing....

The reason I let the battery completely expend itself was because I was under the impression that it was important to do this when dealing with a new battery (Make sure it is completely exhausted, then completely recharged the first couple of times). 

Is this practice not necessary with the battery provided with the Zaurus?

joe
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The Zaurus does a lot of things differently from how other things do it. The same probably applies to the battery. From what I've read in the manual (yeah the thick japanese one) it doesn't seem to require a complete discharge of the battery. now sure whether it is a good thing or not, but it only mention to fully charge it initially before using the Zaurus.

As for your other question, installing tetsu's special kernel won't harm the japanese functionality at all. In fact, the tetsu kernel only has japanese nls support compiled into the kernel and nothing else last time I checked. cacko removes all the japanese and you will need to add it back and it requires you to reflash so you will lose your OS.

so for you, i believe just installing the tetsu kernel would be best since even though it requires a flashing, it does not do anything else to your ROM except replace the kernel so all your existing applications and settings remain unchanged.

if you look at the customisation section of my website, you will notice that none of my customisations remove the japanese functionality because I too want it to remain.