What's up with Sharp? The 6000 has been out for almost 6 months and still there's no user support on their website. Do they want this product to fail? In my opinion, whether they "market" it as a corporate mobile tool, or a consumer toy, if they allow it to be purchased by consumers through any number of channels, they owe it to the consumer to provide support. Don't they realize that they set the tone for third party support and development? And that third party support is also stagnated? Or maybe they know that all too well. As it stands this Zaurus may be the last US entry, and never achieve the success of its predecessors, even though it is arguably a better product.
C'mon Sharp. Step up to the plate. Don't force me to go out and buy a competitor's product solely because your support s*cks, just as I'm about to do for a new microwave oven, for the same reason. Are you too big to care, or have you just fallen asleep at the switch?
Just so nobody bothers to say duh, yes I know it's not news that Sharp did not target this particular device toward the consumer. I'm just at a loss to understand why a mega-corporation would expend only enough effort (not to mention R&D), to amount to what is little more than a dalliance on their general ledger. Why bother? I bought my first Sharp device in 1971, a fantastic FM radio that was so far ahead of it's time that I still regret giving it away as a gift.
But as a "Mobile Professional" who bought one of their devices with my own money from a Corporate/Consumer Etailer, PCConnection, I believe I have the right to be miffed that Sharp offers absolutely nothing beyond news reports and product literature on their site in support of one of their products (that they will gladly accept my money for). My bad for not checking first I suppose, but I still think it's fine for me to wag my finger, shake my head, and say shame on you Sharp for doing a half-a**ed job. If you're gonna get in the game, give it 110%. Or stay on the bench and don't waste our time.
