Yes, I can see what you mean.
Now, as I understand, You're the owner of streamlinecpus online shop.I saw your site and your prices and I have to tell you, they are quite good, IF they include shipping.
Now, what you offer is this:
1)12 Month warranty, a feature also offered by Conics (For a lower Price).
2)A free American Adaptor is offered.Now, I don't know if it will work for us Europeans, but, Conics offers: Either a second North American Adaptor or a Adaptor for world use.
3)English Localisation.Now, wilst Conics also offers English Localisation in it's package, It's just a transelation (And easily done at home with their free online guide), you offer full localisation (Programs etc.), or at least, thats what you say.
3)You offer a free quick-start guide, in english, of course.Wilst it's not a full manual, and it's available for free at Trisoft in it's electronic form, it's a plus.
4)And last, but not least, you test the devices yourselves, to minimise, or even prevent DOA.I think that's a great advantage over your competitors, I believe that any retailer that uses the device BEFORE it is sent to the buyer (English Localisation etc.) effectively tests it for flaws, although they might not be all that apparent.I believe you make thourough testing, not just powering the device up to see if it works.
And I believe you fully support your customers?
Now, wilst many of these advatages warrant a price climb, some of the features you offer are already being offered for lower prices, wilst others are easy to make make for yourself (Manual, English Localisation,Extra Software).The way I see it, and that does not neccesarily mean that others share my opinions (Although, I have to say, I'm only 16, with no constant income, so money tends to be hard to come by ) the only major offer you have to make is the pre-testing, and probably better support (At least in the US), and I'm willing to "risk" a little to save some money.
As a final note, I only compared Conics to StreamlineCpus, not because I'm in some way affiliated with Conics, but because I believe it's got the lowest price, for the services it offers.Also,I think Conics is Japan Based, so, if your Zaurus has a problem, you have to zip it back to Japan for warranty (That way Conics avoids FCC/CE electronic testing pricing), wilst StreamlineCpus is US based (For us euro guys we've got Trisoft).
I hope I didn't hurt anyone with all this (Stephen), or helped anyone else (Conics).Every retailer has a diffrent choices, and it's up to you to make up your mind.
Thanks,
Alex.
