The drivers don't remain in device manager and when the unit actually communicates, which is practically never, I then get a message that states I have an incorrect value and then the whole process shuts down.
Jennifer
Jennifer,
have you followed the instructions :
here ?
///TRIsoft
Marc Stephan
[div align=\"right\"][a href=\"index.php?act=findpost&pid=79731\"][{POST_SNAPBACK}][/a][/div]
[/quote]
Hi Marc,
Yes, I was given this information in the beginning -- successfully installed the Japanese drivers from the 3000, and pasted the English version of Intellisync (found in the 5600 software) over the Japanese one. There was communication at first, but no longer.
You mentioned something about the 3000 drivers not being good, that I should be using the 860 drivers. Is this what I should actually do and will this solve my problem? If so, can you guide me to the site where I would get them? I very frustrated. Thanks.
Jennifer