1
Astro Slide - General Discussion / Has anyone here seen any signs of life from Planet lately?
« on: February 12, 2024, 01:16:13 pm »
Hi all.
From a personal point of view, they got my Astro for reflashing in early October -23 (the V07 update disabled my screen). When asking in late November, I was told they had it, and would get back to me. Then, nothing... One week apart, I recently made two attempts, to get an estimate of when I may get it back fixed. The auto-replies came quickly, but no actual responses. Yes, I checked my spam folder.
Their web site is up, with some things in stock, but also "Pre-order for Xmas 23 delivery"... Their planetembedded.com shop has a few dozen articles, but mostly looks like a template. No stock status on anything, no terms, conditions, shipping, warranty or contact information, not even article numbers... The support site hasn't been touched since 2021.
I did find these articles from 2024
https://kalkinemedia.com/news/world-news/planet-computers-announces-the-general-availability-of-planetpc-xr-series-of-linux-mini-desktops
https://www.businesslondonpress.com/technology/planet-computers-partners-with-hyperappliance-paving-way-for-1-billion-in-ai-hardware-manufacturing/
Both seems to suggest they are doing something... though fixing devices botched by their own software updates doesn't appear to be one of them.
So I wonder: Has anyone here seen any actual signs of life from Planet lately? I'm not into social media much. Are they posting anything there, with any regularity?
From a personal point of view, they got my Astro for reflashing in early October -23 (the V07 update disabled my screen). When asking in late November, I was told they had it, and would get back to me. Then, nothing... One week apart, I recently made two attempts, to get an estimate of when I may get it back fixed. The auto-replies came quickly, but no actual responses. Yes, I checked my spam folder.
Their web site is up, with some things in stock, but also "Pre-order for Xmas 23 delivery"... Their planetembedded.com shop has a few dozen articles, but mostly looks like a template. No stock status on anything, no terms, conditions, shipping, warranty or contact information, not even article numbers... The support site hasn't been touched since 2021.
I did find these articles from 2024
https://kalkinemedia.com/news/world-news/planet-computers-announces-the-general-availability-of-planetpc-xr-series-of-linux-mini-desktops
https://www.businesslondonpress.com/technology/planet-computers-partners-with-hyperappliance-paving-way-for-1-billion-in-ai-hardware-manufacturing/
Both seems to suggest they are doing something... though fixing devices botched by their own software updates doesn't appear to be one of them.
So I wonder: Has anyone here seen any actual signs of life from Planet lately? I'm not into social media much. Are they posting anything there, with any regularity?