1
Cosmo Communicator - Android / Missing firmware updates
« on: January 29, 2020, 01:29:23 pm »Quote from: zorael
I just received my Cosmo and thought I'd update it the first thing I do. The "Latest Cosmo Firmware" page lists one released 11th December, and the recent campaign update mentions a "V19" that should have been released a few days ago.
However, the phone can't find any, and is as such stuck at "10292019-V15.<20191029_1401>". Region is Sweden.
Are they available to download manually and force update?
January 29 update notice from Planet:
Dear Cosmo backers!
Here are the latest news from the Cosmo team...
Over-the-air Android firmware Update
We are aware that some of you have issues upgrading the Android firmware of their Cosmo Communicator. This is most likely due to a misconfiguration of the software update server, which will be dealt with top priority early next week when people will come back to work from their Chinese New Year holidays. Unfortunately, until then this issue is completely outside our control.
As mentioned in the previous update, we are also working on a new system to replace the current software update mechanism with an in-house solution, which will give us more flexibility.
A first software update prototype has already been built and in the next few weeks we will shape it into a full-feature product. When ready, the new update mechanism will be released as a normal FOTA update, so the update will be transparent to users.
In the meantime, please do not attempt to update the firmware using any other method as the update files may not be compatible with your Cosmo OS version and may cause your Cosmo not to boot or function properly.
Similarly, please do not attempt to use Gemini Linux or other OS images on your Cosmo.