5500 + Opie Oz 3.5.2 + Usb + Windows == Woes

[qubit]

I've tried opie OZ 3.5.1 and now 3.5.2 and I still can't get it to sync properly with either of the two Windows machines at work.

I flashed my SL 5500 with 3.5.2 Opie OZ (64-0 zImage), and I put Qtopia Desktop 1.7 on a WinXP laptop and a Win2K desktop machine.

I've tried messing around with settings for the windows boxes, Qtopia Desktop, and on the Zaurus, but I still haven't gotten it to sync at all.

I've read a few forum posts about usb sync problems with Windows, and I have had a couple of error messages, but even after running modprobe and shell scripts, I have not been able to get a basic sync working.

Does anyone out there have a similar setup that could document the steps to:
- flash a unit
- install Qtopia Desktop
- install correct drivers for the USB cradle (I grabbed mine off the CD that came with the Zaurus originally -- could that be a problem?)
- get sync working between the Zaurus and the computer (via the USB cradle)

??

Oh -- and I should point out that I can't get any connectivity over USB.  I've tried setting the network and sync to various things, but I still can't get a connection over it....


I think that I'm very close, but to be honest I'm not exactly sure what steps I'm messing up.

[lardman]

install correct drivers for the USB cradle (I grabbed mine off the CD that came with the Zaurus originally -- could that be a problem?)

These are the right ones to use.

Does the USB subsystem register your Z as a new networking adaptor (it should). You should be able to see this in either of Network Connections or Devices (System applet) from the control panel.

If it appears, try giving it (the PC end) an IP address (192.168.129.200 for example), and then try ping'ing the Z to see if it's working correctly:

ping 192.168.129.201

I've no idea about syncing, but ensuring that you have a network connection is the first step.


Si

[qubit]

Does the USB subsystem register your Z as a new networking adaptor
...
...
If it appears, try giving it (the PC end) an IP address (192.168.129.200 for example), and then try ping'ing the Z to see if it's working correctly:

ping 192.168.129.201

Yay!  it works.   lardman rocks!

So for the next person who gets stuck, here's what I did:
(Win2K machine...although probably similar for XP)


1) Install the 3.5.2 (or whatever) ROM
2) Install Qtopia 1.7 on your Windows machine.  Keep the regular configuration (USB, ip addy for Z should be 192.168.129.201)
3)  Put the CD with the drivers for the cradle and Z into your CD drive and then plug in the cradle.
4) Install the drivers for the cradle, then plug in the Z.
5) If you having problems with the Z not being recognized, there are script workarounds, but the easy way is to take the Z out of the cradle, go to the Settings tab, then click on "Shutdown" and then select "Reboot".  Once you see all the text scrolling by as it reboots, put it back into the cradle and wait until it's all booted up.
6) Then go into Start -> Settings -> Network and Dial-up Connections, and you should see a new local area connection (for me it's "Local Area Connection 2").
7) Open that connection up and give it an ip address of 192.168.129.200 (that's the ip address for the PC side of things).  Now click "Ok", etc... to close that dialog (which will apply your changes to the connection).
Go to the Z in the cradle and click on Settings -> Network, and select "(usbd0)".
9) Then click on the "Configure" button.
10) There are two checkboxes marked "Automatically bring up" and "DHCP" -- uncheck both of them.
11) Set the textbox "IP Address" to 192.168.129.201  (the subnet mask should automatically be set, but if not, make it 255.255.255.0).
12) At this point for me I started to get dialogs on the PC and the Zaurus asking for permission to create a connection, etc...  Just follow them and allow access.
13)  Things should just sync up.


Hopefully this will be helpful to someone....  ;-)



Notes:
-------------------

* If you're having problems, go to Start -> Settings -> Control Panel, then double click on System and click on the Hardware tab.  Under the Device Manager area, click on Device Manager..., then go down to "Universal Serial Bus controllers", click on the "+" to the left of that entry, and look for something with a yellow triangle or an exclamation mark icon to the left of it.  That's probably the Z device, so take a look at its properties to see what error you get.

[OttoAcuna]

Ok, I am a newbie and slow too.. so have some patience with me please.

I followed all the advice found on this thread. Got my connection working on both sides (can ping each other from each end), but when I press sync in the craddle or when I click on syncronize on the TSR that runs on the taskbar, nothing happens... no errors, just the intellysync pop up telling to put the zaurus in the craddle.

Specs of the situation:

Running Hentges OZ T5, based on 3.5.2
Running Windows 2000 on PC
Already configured the IP's as this thread instructs (192.168.129.201 for PDA and 192.168.129.200 for the connection the WDL forms on the Networks Connections folder)
Already configured Intellisync (original version 1.43e -downloaded from the Sharp Site) to sync with MS Outlook.


What else am I missing?

Help!!


Otto Acuña
San Jose, Costa Rica

[lardman]

On the Z you need to set which sync software you're using in the security applet (settings page).


Si

[OttoAcuna]

Great!!! Thanks Si

I was able to sync finally. One question remains. On the security applet, I checked "login automatically as root" and I also place the "receive from any network" at the drop-down box where you can filter by type of network from whom to receive incoming connections.

When I sync, I keep receiving on the Z the message about an "unauthorized connection trying to connect" and asking if I allow or deny the connection. If I stay and push the allow button all the times it appears (about 20 or 25 times) the sync finishes without any problems, but If I wait a bit on my answer the whole process collapses of course.

My question is, Can I get rid of this pop up messages on the Z? is there a way to make a "trust" relationship for this connection or something like that?

Regards,

[charlie]

Woes oh woes indeed.
I thought I would dip my toe into the waters of oz3.5.2.  Like it a lot, a big improvement on what I was using before but I can't sync to Outlook on my Windows XP box and I really need my diary and address book.  So here's what I've done to try and sort it out so far.

ON xp box
Disabled firewall on xp box.
Installed Intellysync (1.43?) from 5500 installation cd.
Set coms options on intelysinc (XP box) to 192.168.129.200
Checked usb connection in Device Manager and it says all is groovy.

On Zaurus
Installed 3.5.2 Collie 64/0
Configured interface setup Ethernet usbd0 - unchecked automatically bring up + DHCP
Set ip address 192.168.129.201
Subnet 255.255.255.0
Gateway 192.168.129.200

In security told it to log in automatically as root, accept sync from any network and sync with InteliSync.

Can't ping either way.

I think I've read everything relevant on the board + wiki + other places but it I'm stuck.

Any help would be appreciated, I want to stay in the oe family but I may have to return to outer darkness if I don't get this solved before my holiday.

Other sync solutions with outlook will be considered.  I honestly think I've tried everything.
RTFM gladly accepted if that's the solution.
BTW where is the sync part of 3.5.2?  I've installed everything that I thought relevent but you never know.

Please help.

Chas

[lardman]

ON xp box
Disabled firewall on xp box.
Installed Intellysync (1.43?) from 5500 installation cd.
Set coms options on intelysinc (XP box) to 192.168.129.200
Checked usb connection in Device Manager and it says all is groovy.

In intellisync you need to tell it what IP address the Z uses I think - so use 192.168.129.201, not x.x.x.200

You also need to alter the connection settings on the Xp box so that the connection has the IP address 192.168.129.200


Si

[charlie]

Thanks for the reply Lardman.
Delay in posting caused by easter break.
Still no joy.
Our network people tell me that if I change the ip settings on my box I won't be able to do any work.
It is set as - IP - 172.19.11.0
Subnet 255.255.0.0
Default gateway - 172.19.1.1

Does this mean that I cannot use OZ and sync?
It wasn't a problem on tkc.
Incidentally when I press sync on the cradle nothing happens other than the screen is restored to full brightness. Is there something in the feeds that I may have missed installing that I need to install.
I want to stay with OZ but will have to revert to an older clunkier rom if I can't sort this out.
It seems to be a dead topic so I must assume I'm the only one left with the problem.

[lardman]

Our network people tell me that if I change the ip settings on my box I won't be able to do any work.

IP addresses belong to the adaptors (like a network card) not the computer (so a computer can have lots of IP addresses if if has lots of network cards, etc.).

Your Z usb connection simply acts like another network card - you need to alter the IP address of this USB ethernet connection (or whatever it's called), not that of the ethernet card which attaches you to your normal network.


Si

[charlie]

Thanks Si,

I'm using xp
I sort of worked some of that out.
On the control panel I have Lan 2 which is the connection to the network at 172.19 etc.
In the Device manager it tells me that the usb controller for the SL Series (WDM) at location 0 (sl 5500) is working properly.
The current problem that I have identified is how to get in to change the IP address of this ethernet connection.
Then I can stop playing with windows and go back to something more interesting.
Thank you for your patience.

Charlie

[craigtyson]

Go to Network Connectins on the XP box what have you got?
Just "Local Area Connection" or another Icon for intelisync "card"?

Also is this a work XP box as in connected to a Active Directory Domain?

[lardman]

In the Device manager

If you've installed the drivers correctly you should have a new LAN connection (which means you'll then have two - your original which you leave alone, and the new one which is the Z connection). Change the IP address of this new one.


Si

[charlie]

Apologies for delay in replying-no more leave booked so will be able to get back more quickly.

CraigTyson
It is a work xp box and in the Network Connections I have a Local Area Connection 2 with address type assigned by dchp
IP address 172.19.11.0
subnet mask 255.255.0.0
Default gateway 172.19.1.1

There are no other connections shown.

Lardman
As far as I know I have installed the drivers correctly using tha sharp installation cd that I got with my 5500 and In the Device manager it tells me that the usb controller for the SL Series (WDM) at location 0 (sl 5500) is working properly.

Charlie

[omega]

Try uninstalling the drivers and reinstalling them. If you have the driver installed correctly it should give you an extra network card which appears in network connections.